Project Update: Shipping Update #4
We have shipped 85% of orders at this point, so for most of you, that means you already have your dice, or you live in Europe or Australia. Australian orders should be arriving at the local warehouse in the next week or so and European orders should begin shipping next week from Amsterdam. Orders for Mexico, South, and Central America ship directly from our offices in California, and those will still be a few more weeks.
As always, we can be reached at [email protected].
Thanks,
Geoff
Previously backed this creator's crowdfunding project
And 2 of the 6 sided dice are missing..... Where do I reach out to rectify this?
Previously backed this creator's crowdfunding project
Good King Omund box came today and I love it. The dice look incredible.
Previously backed this creator's crowdfunding project
I received my dice yesterday. Anyone else have an issue where the boxes are almost impossible to open? The pull tabs don't work because the boxes are so tight - the only way I have been able to access the dice is to hold the box and push hard from the other end. The inner foam is tight too, just an FYI. I think the plan will be to remove the dice from the boxes and just keep the boxes on display on a shelf.
Project Update: Shipping Updated #3
For backers in the US and Canada, you should expect to see an email asking for final address confirmation from our logistics partner Quartermaster Logistics. (This will come sometimes over the next several weeks as your package is ready to ship)
Those of you in Europe and United Kingdom may have noticed that your credit cards have not been billed yet. We are working out the final details on VAT as this is our first time shipping from within Europe to customers in Europe so the rules are a bit different. The shipping estimates that you see in your backerkit should be accurate, what might change is the VAT collection. We hope to have that all sorted out in the next two weeks.
For backers in Australia and New Zealand, your dice are being shipped to Aetherworks last mile fulfillment, which hopefully won't take too much longer, but we have been really wrong in the past with estimates on timelines for getting good cleared at the port, please be patient.
Everyone else, there are just a couple of you, but we are shipping your orders directly from MCDM HQ, but that process will not begin for a few more weeks. We will likely email you directly before we send your order.
Thanks,
Geoff