Frequently Asked Questions
Find answers to your questions
Project FAQ
Your card is only charged if my project reaches the funding goal by the deadline. Backerkit is an all-or-nothing platform, therefore if I don’t reach my goal, your card will never be charged with your pledge.
I will be disappointed that we didn’t reach our goal, but I’m really committed to creating these pins. It will simply take longer without having Backerkit supporters to help make it happen. If that happens, I will let backers know and create an option for pre-ordering at a later time.
Digital rewards will be ready well before physical ones. We will send digital products as soon as they're ready. Physical products will be delivered all together, even if some are ready ahead of time. We will keep you apprised as rewards are ready.
Backerkit allows you a voice in the creation of Odd Dog Pins. You will get to choose rewards, offer insights, and have a voice not only for this product, but for future ones. Plus, there are rewards that I likely will never offer again, or you'll receive a version that will never be offered again.
Yes! Pins will be available to purchase once they have been printed. If the campaign is not successful this will take longer to be available. All of the special Backerkit reward tier packages and pricing are only available during the campaign though, so if you wait to buy, a unique item might not be available any more.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.