Frequently Asked Questions
Find answers to your questions
Project FAQ
Anyone who backed campaigns on KS are probably already familiar with Backerkit because the post-campaign surveys often go through them. We always loved and appreciated Backerkit’s ease of use, user-friendly interface, and straightforwardness. More than that, in a world where creators have their works stolen & stripped for parts by Al models, Backerkit with their clear stance against Al was a no-brainer for us. Moreover, they decided to start their own platform because of KS investment in block chains. That's taking a stand! All in all. Backerkit wad the moral choice for us to go with, and we hope you will give creators running their campaigns on it (like us!) a chance.
Since prices fluctuate a lot all across the board, and depend on exact weight, shipping will be charged later once everything is ready to ship (in the Fall) through the pledge manager here on Backerkit. That way, we'll get the most accurate prices for all locations, get up to date addresses for everyone, and no one should encounter any problems with carriers or with delivery. We thank you for your understanding! Here's an estimate of shipping by country as of right now—February 6th, 2026. Prices are obviously subject to change since carriers always update them, but this should give you a rough idea of the ballpark for shipping to your destination (Prices in USD): US: $10 (USPS) Canada: $20 (UPS) UK, Europe, India, Australia: $36 (UPS) Rest of the world: Anywhere between $45-$60 (UPS) Note: Places where we chose to display UPS prices is because, from past experience, UPS offers a more reliable, faster, and cheaper service than USPS for International Orders.
We gladly accept pledges from residents of any country in the EU! We sadly have to warn you that you will be responsible for import duties and VAT upon receiving the package. Why? Because we are small creators and aren't registered for an IOSS and VAT number (which would cost us multiple thousand of dollars that we don't have). We apologize for the added cost, but we can't thank you enough if you still decide to support us at the level of a physical pledge. We know how difficult all of this is, and we want to be transparent about it.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.