BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Shipping FAQ
SHIPPING CHARGES: Will be collected through the Pledge Manager after the campaign. ADDRESSES: Be sure to check your address information! You will be reminded before addresses are locked for final deliveries. TRACKING: All packages will be sent with a tracking number. You will receive your tracking information via email by PirateShip. Tracking will also be added to your pledge in BackerKit. MIS-DELIVERIES: Midnight Mica Art is not responsible for any lost or mis-delivered packages. Please make sure when providing shipping information that it is correct.
Refund Policy
REFUNDS & CANCELLATIONS: Refunds and cancellations are not accepted after your payment has been processed.
Backer Surveys
Every backer is required to fill out a Backer Survey, sent roughly 2 weeks after the campaign ends. Here you will choose your pin designs, select add-ons, add your shipping info, and pay for shipping, etc. Timely completion of the survey is crucial. Please make sure to submit before the deadline (see timeline). Survey answers are necessary for my order placement. I cannot order for what I don’t have counts for. If you do not complete your survey within 3 months of the deadline your pledge will be assumed as a donation, and rewards will be forfeited.