Frequently Asked Questions
Find answers to your questions
Project FAQ
You are of course free to comment on my project anywhere, but the notification system is lacking so it's really not the best place to actually get my attention. If you have a question/comment/concern that needs a response from me, please email me at [email protected]!
I can no longer ship to the EU at all. Orders to the UK need to be above £135 due to VAT regulations. Please also note, as depressing as this is to mention, if you are in or neighboring a country actively embroiled in war, or even just have a lot of chaos in your postal system, there may be significant delays/difficulties in receiving your packages. Any pledges to countries other than the above will face no order minimums or additional fulfillment delays beyond the timeline that's expected!
"Standard" pins (formerly "B-Grade") are any pins that don't have visible flaws within arm's length. Flaws may still include things such as uneven enamel, scuffed metal, dust in enamel, slightly-misaligned printing. It generally takes a very discerning eye to notice standard grade pin flaws.
Nope! Only as seconds, once all the standard grade ones have sold out. They will be gacha-only after this campaign! The ONLY exception to this is when I sell in-person at conventions where gacha machines are BANNED. I will then have them on boards at the higher individual pricing, not at the pricing for spins!
I LOATHE Generative AI. So in short, no, I never will and never have. Please always support real artists!
Except in the occasional extreme, case-by-case basis*, I don't offer refunds. Make sure you submit your survey and pay for shipping! Otherwise, you won't be able to receive your reward and the base pledge won't be collected. Since I can't ship to the UK under a certain value (detailed elsewhere in FAQ) or to the EU at ALL, those pledges are refunded - but please please please don't pledge if your order can't be sent to you as per my policies. That inflates the funding amount and puts us both in a bad position. Thank you.
To receive Golem and Amethyst Dragon for FREE, you must be backing at *least* 1 pin from each of us, and for your pledge's payment to also go through for us both. It will then ship with combined shipping also - you won't have to pay shipping twice.
Back both mine and Cryptic Compendium's campaign for a geode pet and a monster girl, and you'll qualify for both the cross-collab pins for free! (Backing for add-on pins that aren't part of the current collections won't count towards this promotion, with the exception of gorgon and tv cat)
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.