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Mochiville
3 days ago
Fulfillment is Complete! 🎉 Thank You For Supporting Our Campaign! 💖
Hello Adventurers!

We are pleased to share that our US fulfillment partner, White Squirrel, has completed US pledge fulfillment.  🎉🥳✨ All US pledges have been fulfilled. We sent tracking numbers to all US backers (please check your inbox, including your spam folder).

Our project is now complete! 👏 Thank you so much for supporting our new pin collection 💖🥹. We appreciate all the love and support for our new pin designs 💕. We think the pins turned out fantastic, and we can't wait for everyone to receive their pledge rewards soon!

All Pintopia Pledges Have Been Fulfilled!


🤔 Can I Still Submit My Survey? 🤔

If you haven't submitted your survey or updated your payment yet, we can still fulfill your pledges! Please submit/update your survey soon while we still have extra stock of all the pins. Thank you!

If you need help finding your survey, you can find it here: https://faerie-emporium.backerkit.com.

For assistance with updating your payment methods, please refer to: https://help.backerkit.com/article/651-how-do-i-update-my-payment-method

👻 September Shop Update is Live! 👻

Lastly, we just wanted to share that our September shop update is live! Are you looking for some spooky-themed pins for this coming Halloween/Autumn season? We have just added our Spooky Critters of Sleepy Hollow Collection to our Online Shop!




Feel free to use code: SPOOKY10 for a 10% discount on your purchase.

Official Online Shop: https://mochiville.com/

Etsy Store: https://mochiville.etsy.com/

🩷 Thank You All Again! 🩷

Thank you all again for supporting our new pin collection! Please feel free to tag us in photos of your pins on social media! We love seeing your pin collections 😍

If you have any questions or concerns, please don't hesitate to reach out to us on BackerKit or via email: [email protected] or [email protected].

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
3
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Mochiville
8 days ago
✨ US Fulfillment Update & Spooky Shop Update Coming Soon! ✨
Hello Adventurers,

🇺🇸 US Shipping Update 🇺🇸

US fulfillment is currently underway! 🥳 Our US fulfillment partner, White Squirrel, has informed us that they have completed the pre-fulfillment inventory count. Warehouse staff are currently fulfilling pledge rewards. We will email tracking numbers once we receive an update from White Squirrel.

For any issues or concerns with your package, please send us a message on BackerKit or contact us via email: [email protected].

All Canadian and International (outside North America) pledges were shipped last month, in August. We are so happy to see most of the Canadian and International packages have reached their new homes so far! Feel free to tag us in photos on social media!
 
Canadian & International (outside North America) packages.


👻 Spooky Shop Update Coming Soon 👻

We also wanted to announce an upcoming shop update on September 12th, 2026, at 6 PM EST for our Pintober Pin Collection. Enjoy a 10% discount with code: SPOOKY10. Follow us on Instagram and TikTok for more updates 😉



🛍️ Consignment Store Locations - Find us in Retail! 🛍️

We also wanted to share the exciting news that we are now in 4 consignment store locations in Ontario, Canada! 🎉 

As we get closer to completing fulfillment, we will be bringing some of the Faerie Emporium pin collection to our consignment store locations. Please note that our pins will be sold at a higher price at our consignment locations; however, our products may be subject to competitive pricing depending on the store. Product selection will vary by location.

The Faerie Emporium pin collection will be available in our online shops only after US fulfilment is complete.


📍 Oomomo Store (First Markham Place)
3265 Hwy 7, Markham, ON L3R 3P9

📍 Artist Alley Shop (Toronto)

📍 Makers (Upper Canada Mall)
📍 Makers (Vaughan Mills Mall)
1 Bass Pro Mills Dr, Vaughan, ON L4K 5W4

Lastly, thank you so much for supporting our new pin collection! We are super excited to see the new pin collection come to life and reach its new homes. We appreciate all the love and patience for our new pin collection ❤️

If you have any questions or concerns about your pledge, please message us on BackerKit or email us at [email protected]. Thank you!

Have a great day,

Aline | Mochiville
2
0
2
Mochiville
26 days ago
💌 Fulfillment Update: All Canadian & International Pledges Fulfilled 💌
Hello Adventurers!

We are excited to share that all Canadian and International (outside North America) pledges have been shipped! We have sent tracking number emails (please check your email inbox, including spam!)

Thank you so much for supporting our campaign! We hope they arrive to everyone safely and soon ❤️



🇺🇸 USA Fulfillment Update 🇺🇸

Our US fulfillment partner, White Squirrel, informed us that they can start fulfillment this coming week after all product shipments have reached their warehouse in Everett, Washington (USA). We will provide an update when fulfillment is complete!

If you have any questions or concerns about your pledge, please email us at [email protected]. Thank you!

Have a great day,

Aline | Mochiville
5
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Mochiville
about 1 month ago
✨ Pins Have Arrived! Rewards Shipping Out Soon! ✨
Hello Adventurers,

We are happy to share that our pins have arrived! 🎉🥳 Here are some photos of our shipment of pins at our manufacturer's warehouse (top left photo) before reaching our office studio in Ontario, Canada (top right photo).

Our US fulfillment partner, White Squirrel, informed us that the first of two shipments of pins reached their warehouse in Everett, WA (USA) yesterday. The second shipment of pins is scheduled to be delivered later today. 




We also received the mushroom spellbook die-cut stickers (pre-launch follower freebie) in our recent sticker order, and they turned out great! We are excited to be starting pledge fulfillment soon!

🌻 Next Steps: Quality-Checking & Pledge Fulfillment 🌻

Now that the pins have arrived, we will begin quality-checking the pins and preparing for order fulfillment. Please note that all US pledges will be fulfilled by our fulfillment partner, White Squirrel, from their warehouse in Everett, WA (USA). All Canadian & international pledges (outside North America) will be fulfilled from Ontario, Canada.

💌 Please Check Your Email (Including Spam Folder) 💌

We are currently going through all survey responses in preparation for order fulfillment. A few backers requested changes or special shipping instructions in their survey notes. We have sent a follow-up email to backers with special requests to confirm changes to their pledges. Please check your email (including your spam folder). Thank you!

📝 Reminder to Complete Your Surveys 📝

Lastly, if you have not completed your survey, now is a great time to submit it so that your pledges can be shipped with everyone else's. You may find your survey via this link: https://faerie-emporium.backerkit.com/

We are excited to be fulfilling everyone's pledge rewards soon! If you have any questions or concerns, please reach out to us via email: [email protected]

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
4
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2
Mochiville
about 1 month ago
🥳 Pin Production Complete! Addresses Locking Soon! 🥳
Hello Adventurers,

We are excited to share that pin production is now complete! 🎉 Hooray! 🥳 The pins are currently being shipped to us (in Canada) and our US fulfillment partner, White Squirrel (in Everett, Washington, USA). 

📸 More Production Photos 📸

Our manufacturer also shared some more progress photos. 

For this campaign, we decided to outsource packaging to our manufacturer. It was our first time outsourcing this part of the pin production process, and we think they turned out great! We added safety compliance information to the back of the packaging to adhere to new US safety policies for imported goods.

We also received a photo of the Healing Lotus Spellbook with UV-printed details. We think they turned out fantastic!


📦 Shipping Addresses Locking in 48 hours 📦

We sent out reminder emails earlier today that shipping addresses will be locked soon. This is your chance to update your shipping address. Addresses will be locked in 48 hours. We will be preparing for fulfillment so that we can ship out everyone's pledges as soon as the pins arrive.

If you need assistance with finding your survey to update your addresses, please refer to the following link: https://faerie-emporium.backerkit.com/

For any other concerns about shipping addresses, you may also contact us via email: [email protected] 

🇺🇸 US Fulfillment 🇺🇸

Due to the changing US tariffs and international import/export policies, our pins will be shipped directly from our manufacturer in China to our fulfillment partner's warehouse in Everett, Washington (USA). Our fulfillment partner, White Squirrel, will be fulfilling all US orders.

We have previously partnered with White Squirrel to fulfill US orders for our Pintober campaign: Spooky Critters of Sleepy Hollow. We will provide further updates as we approach fulfillment! 

🌏 Canadian & International Fulfillment 🌏

All Canadian and international (outside North America) pledges will be fulfilled from our studio in Richmond Hill, Canada. We have split our production shipment to ship to both us (located in Canada) and our US fulfillment partner, White Squirrel.

We are excited to ship everyone's pledge rewards soon! If you have any questions or concerns, please don't hesitate to reach out to us on Backerkit or via email: [email protected].

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
5
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0
Mochiville
3 months ago
🧚‍♀️ Production Photos & US Shipping Update 🧚‍♀️
Hello Adventurers,

We hope everyone has been doing well! We just wanted to share some production photos from our manufacturer. Please note screenprinting and UV printing have not yet been applied in these photos. We think the pins are turning out great, and we can't wait to see them in person soon!



🇺🇲 Update on US Shipping  🇺🇲

One of our postal services in Canada sent out an email a few days ago informing us that the US federal regulatory agency, CPSC (Consumer Product Safety Commission), will enforce new reporting requirements for certain affected HTS classifications starting July 8th, 2026. Temporary restrictions on shipments from Canada to the USA have already been placed (starting July 2, 2026) while the CPSC requirements are updated. One of the HTS classifications is 7117199000, which is what enamel pins are classified as.

What does this mean? Certain U.S postage options are not available for shipping enamel pins from Canada to the USA right now (we are blocked from purchasing those shipping labels). It is unclear whether all other Canadian postal services will also restrict shipments to the USA in the next week. We also do not know how long these temporary restrictions will be enforced. There is a high chance that our shipments may be rejected from entering the USA with the upcoming new regulations.

Since pin production is close to completion, we plan to ship our pins directly from our manufacturer in China to our fulfillment partner's warehouse in Everett, Washington. Our manufacturer informed us that they can ship our pins to the US. They can also handle submitting the required certifications if needed. Hopefully, shipping our pins this way will help us avoid complications with the new CPSC regulations. We will keep you updated!

To read more about the upcoming CPSC regulations situation, you can reference the articles:

https://chitchats.com/blog/us-shipping-updates-tariffs

https://www.cpsc.gov/s3fs-public/CPSC-Guidance-and-HTS-List-for-Filing-of-Electronic-Certificates-6B-Cleared.pdf

Lastly, if you need assistance with finding your survey, please refer to the following link: https://faerie-emporium.backerkit.com/

If you have any questions or concerns, please don't hesitate to reach out to us on Backerkit or via email: [email protected].

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 

5
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2
 

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PROJECT UPDATE
Mochiville
CREATOR
3 days ago

Project Update: Fulfillment is Complete! 🎉 Thank You For Supporting Our Campaign! 💖

Hello Adventurers!

We are pleased to share that our US fulfillment partner, White Squirrel, has completed US pledge fulfillment.  🎉🥳✨ All US pledges have been fulfilled. We sent tracking numbers to all US backers (please check your inbox, including your spam folder).

Our project is now complete! 👏 Thank you so much for supporting our new pin collection 💖🥹. We appreciate all the love and support for our new pin designs 💕. We think the pins turned out fantastic, and we can't wait for everyone to receive their pledge rewards soon!

All Pintopia Pledges Have Been Fulfilled!


🤔 Can I Still Submit My Survey? 🤔

If you haven't submitted your survey or updated your payment yet, we can still fulfill your pledges! Please submit/update your survey soon while we still have extra stock of all the pins. Thank you!

If you need help finding your survey, you can find it here: https://faerie-emporium.backerkit.com.

For assistance with updating your payment methods, please refer to: https://help.backerkit.com/article/651-how-do-i-update-my-payment-method

👻 September Shop Update is Live! 👻

Lastly, we just wanted to share that our September shop update is live! Are you looking for some spooky-themed pins for this coming Halloween/Autumn season? We have just added our Spooky Critters of Sleepy Hollow Collection to our Online Shop!




Feel free to use code: SPOOKY10 for a 10% discount on your purchase.

Official Online Shop: https://mochiville.com/

Etsy Store: https://mochiville.etsy.com/

🩷 Thank You All Again! 🩷

Thank you all again for supporting our new pin collection! Please feel free to tag us in photos of your pins on social media! We love seeing your pin collections 😍

If you have any questions or concerns, please don't hesitate to reach out to us on BackerKit or via email: [email protected] or [email protected].

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
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PROJECT UPDATE
Mochiville
CREATOR
7 months ago

Project Update: 🎉 We did it!! 🎉 Thank you so much!! Next Steps!

Hello Adventurers 🧚,

We did it!! 🥳🎉🎊 The Faerie Emporium: Magical Spellbooks & Potions - Enamel Pin Collection Backerkit campaign has officially ended. We are fully funded with all pin designs and stretch goals unlocked! Thank you so much for supporting our new pin collection! ❤️

🏆 Project Milestones 🏆

Our Backerkit campaign ended yesterday with a total funding of $10,105 CAD and 261 backers supporting our project! This project is currently both our highest-funded project on Backerkit and our project with the largest number of backers!! We also reached 1000+ followers on Backerkit 🥳 Thank you so much! 🥹💙

This year's Pintopia also reached a record-breaking $2,162,609! What an incredible achievement! 🎉 We are so excited to see all these pin, plushie, and ita bag projects come to life! Thank you so much for supporting small art businesses and our creations! 🩷



✍️ Backerkit Surveys Coming Soon! ✍️

Backerkit surveys will be emailed to all backers soon. We cannot fulfill your pledge rewards without your survey response. The survey let us know which pin designs you are pledging for and the address to ship your pins to. The survey also helps us determine the quantity of pins we need to order from our manufacturer.

We will be sending out smoke test surveys to 5% of backers first. If the smoke test surveys have any issues or concerns, we greatly appreciate any feedback! You can message us on Backerkit or email us at [email protected]

Once we receive the responses from the smoke tests and everything looks great, the rest of the surveys will be emailed out! We are aiming to send out the smoke test surveys within the coming week. We will post another update once the surveys are ready! 

Pay-Over-Time Backers⏳

If you are a backer who opted for the Pay-Over-Time payment option, you will receive your survey after your final payment has been made or once the payment has been paid in full. Don't worry! We will order extra pins to ensure Pay-Over-Time backers will receive their pins. For more information about the pay-over-time option, please reference here: https://help.backerkit.com/article/805-pay-over-time

🗓️ Reminder of Payment Schedule 🗓️

Just a reminder that your payment will be split into two separate payments. By this time, Backerkit should have already charged backers the first payment. Please double-check that your payment methods are up-to-date and that the payments went through. The payment schedule is expected to be as follows:

  • 1st Payment (February 12, 2026): Includes only pledge level fee and campaign add-ons

  • 2nd Payment (March 9, 2026): Includes shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments

🚚 Reminder of Shipping Fees 🚚

Just a reminder that shipping fees are collected in the 2nd payment (March 9th, 2026). Every package will include tracked shipping. The shipping fees are as follows:

  • Canada: $10 CAD
  • USA: $25 CAD (About $18.29 USD) | Deluxe Collection: $35 CAD (About $25.60 USD)
  • Australia: $17 CAD 
  • UK/EU: $14 CAD
  • International: $14 CAD

Note: We understand shipping to the USA has gotten expensive due to the tariff situation between the United States and Canada. If we find cheaper shipping alternatives to the US by the time we fulfill orders, we will refund backers the difference. Listed shipping rates are in Canadian Currency (CAD).

🌷 The Pre-Order Store Coming Soon! 🌷

To our project followers, if you missed our Backerkit campaign, you still have one more chance to get the new collection at discounted prices through our Backerkit Pre-Order Store. However, any Backerkit early-bird perks, incentives and freebies will be excluded from pre-order store purchases. Extra pins from this collection will be available for sale online at a higher price.

If you have any comments, questions, or concerns, please message us on Backerkit or contact us via email [email protected]! Thank you so much for supporting our Backerkit campaign!

Have a great day,

Mochiville
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PROJECT UPDATE
Mochiville
CREATOR
7 months ago

Project Update: 🌷 New Unlocked Pin Designs: Lily of the Valley Display & Angel Wing Potion (Blue)! 🌷

Hello Adventurers,

🌺 New Pin Design & Colour Variants 🌺:

We wanted to share that we added a new pin design, Lily of the Valley Display Pin, to the campaign. This pin design comes in 3 colour variants (white, pink, and blue). We also added a blue colour variant of the Angel Wing Potion Pin to the campaign. These pin designs are considered unlocked. To add these pins to your pledge, please add another faerie item pin or potion pin add-on.

Just a reminder that extra stretch goal items are not included in the deluxe collection.



Reminder of All Campaign Freebies & Backerkit Exclusive :

We just wanted to remind backers of all the campaign freebies available for this project. If you meet all the conditions, you may qualify for five freebies. Please check out our collab-partner's project, Walnut And Clam: Kitties' Space Dream.


🌷 Reminder: Pay Over Time Option Now Available 🌷:

The Pay Over Time option is now enabled for this project. This option allows backers to split pledges of $150 or more (before shipping and tax) into four interest-free, automated monthly instalments, and no additional charges. You can switch to Pay Over Time at any point before the campaign ends. After the campaign ends, you cannot switch to a Pay Over Time payment plan.

For more info about pay-over-time, please reference: https://help.backerkit.com/article/934-how-to-enable-pay-over-time-for-backers

There are only a few more days left for Pintopia 2026! Thank you all again for the incredible support so far in the campaign! We hope you all are enjoying the new pin collection. 

Have a great day,

Aline | Mochiville

Social Media & Shop Links: Official Shop | Etsy | Instagram | TikTok | Twitter | Youtube
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Mochiville
CREATOR
8 months ago
39 votes
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PROJECT UPDATE
Mochiville
CREATOR
8 days ago

Project Update: ✨ US Fulfillment Update & Spooky Shop Update Coming Soon! ✨

Hello Adventurers,

🇺🇸 US Shipping Update 🇺🇸

US fulfillment is currently underway! 🥳 Our US fulfillment partner, White Squirrel, has informed us that they have completed the pre-fulfillment inventory count. Warehouse staff are currently fulfilling pledge rewards. We will email tracking numbers once we receive an update from White Squirrel.

For any issues or concerns with your package, please send us a message on BackerKit or contact us via email: [email protected].

All Canadian and International (outside North America) pledges were shipped last month, in August. We are so happy to see most of the Canadian and International packages have reached their new homes so far! Feel free to tag us in photos on social media!
 
Canadian & International (outside North America) packages.


👻 Spooky Shop Update Coming Soon 👻

We also wanted to announce an upcoming shop update on September 12th, 2026, at 6 PM EST for our Pintober Pin Collection. Enjoy a 10% discount with code: SPOOKY10. Follow us on Instagram and TikTok for more updates 😉



🛍️ Consignment Store Locations - Find us in Retail! 🛍️

We also wanted to share the exciting news that we are now in 4 consignment store locations in Ontario, Canada! 🎉 

As we get closer to completing fulfillment, we will be bringing some of the Faerie Emporium pin collection to our consignment store locations. Please note that our pins will be sold at a higher price at our consignment locations; however, our products may be subject to competitive pricing depending on the store. Product selection will vary by location.

The Faerie Emporium pin collection will be available in our online shops only after US fulfilment is complete.


📍 Oomomo Store (First Markham Place)
3265 Hwy 7, Markham, ON L3R 3P9

📍 Artist Alley Shop (Toronto)

📍 Makers (Upper Canada Mall)
📍 Makers (Vaughan Mills Mall)
1 Bass Pro Mills Dr, Vaughan, ON L4K 5W4

Lastly, thank you so much for supporting our new pin collection! We are super excited to see the new pin collection come to life and reach its new homes. We appreciate all the love and patience for our new pin collection ❤️

If you have any questions or concerns about your pledge, please message us on BackerKit or email us at [email protected]. Thank you!

Have a great day,

Aline | Mochiville
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