Updates

Check out the latest news and keep up with progress

PROJECT UPDATE
Mochiville
CREATOR
3 days ago

Project Update: Fulfillment is Complete! πŸŽ‰ Thank You For Supporting Our Campaign! πŸ’–

Hello Adventurers!

We are pleased to share that our US fulfillment partner, White Squirrel, has completed US pledge fulfillment.  πŸŽ‰πŸ₯³βœ¨ All US pledges have been fulfilled. We sent tracking numbers to all US backers (please check your inbox, including your spam folder).

Our project is now complete! πŸ‘ Thank you so much for supporting our new pin collection πŸ’–πŸ₯Ή. We appreciate all the love and support for our new pin designs πŸ’•. We think the pins turned out fantastic, and we can't wait for everyone to receive their pledge rewards soon!

All Pintopia Pledges Have Been Fulfilled!


πŸ€” Can I Still Submit My Survey? πŸ€”

If you haven't submitted your survey or updated your payment yet, we can still fulfill your pledges! Please submit/update your survey soon while we still have extra stock of all the pins. Thank you!

If you need help finding your survey, you can find it here: https://faerie-emporium.backerkit.com.

For assistance with updating your payment methods, please refer to: https://help.backerkit.com/article/651-how-do-i-update-my-payment-method

πŸ‘» September Shop Update is Live! πŸ‘»

Lastly, we just wanted to share that our September shop update is live! Are you looking for some spooky-themed pins for this coming Halloween/Autumn season? We have just added our Spooky Critters of Sleepy Hollow Collection to our Online Shop!




Feel free to use code: SPOOKY10 for a 10% discount on your purchase.

Official Online Shop: https://mochiville.com/

Etsy Store: https://mochiville.etsy.com/

🩷 Thank You All Again! 🩷

Thank you all again for supporting our new pin collection! Please feel free to tag us in photos of your pins on social media! We love seeing your pin collections 😍

If you have any questions or concerns, please don't hesitate to reach out to us on BackerKit or via email: [email protected] or [email protected].

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
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PROJECT UPDATE
Mochiville
CREATOR
8 days ago

Project Update: ✨ US Fulfillment Update & Spooky Shop Update Coming Soon! ✨

Hello Adventurers,

πŸ‡ΊπŸ‡Έ US Shipping Update πŸ‡ΊπŸ‡Έ

US fulfillment is currently underway! πŸ₯³ Our US fulfillment partner, White Squirrel, has informed us that they have completed the pre-fulfillment inventory count. Warehouse staff are currently fulfilling pledge rewards. We will email tracking numbers once we receive an update from White Squirrel.

For any issues or concerns with your package, please send us a message on BackerKit or contact us via email: [email protected].

All Canadian and International (outside North America) pledges were shipped last month, in August. We are so happy to see most of the Canadian and International packages have reached their new homes so far! Feel free to tag us in photos on social media!
 
Canadian & International (outside North America) packages.


πŸ‘» Spooky Shop Update Coming Soon πŸ‘»

We also wanted to announce an upcoming shop update on September 12th, 2026, at 6 PM EST for our Pintober Pin Collection. Enjoy a 10% discount with code: SPOOKY10. Follow us on Instagram and TikTok for more updates πŸ˜‰



πŸ›οΈ Consignment Store Locations - Find us in Retail! πŸ›οΈ

We also wanted to share the exciting news that we are now in 4 consignment store locations in Ontario, Canada! πŸŽ‰ 

As we get closer to completing fulfillment, we will be bringing some of the Faerie Emporium pin collection to our consignment store locations. Please note that our pins will be sold at a higher price at our consignment locations; however, our products may be subject to competitive pricing depending on the store. Product selection will vary by location.

The Faerie Emporium pin collection will be available in our online shops only after US fulfilment is complete.


πŸ“ Oomomo Store (First Markham Place)
3265 Hwy 7, Markham, ON L3R 3P9

πŸ“ Artist Alley Shop (Toronto)

πŸ“ Makers (Upper Canada Mall)
πŸ“ Makers (Vaughan Mills Mall)
1 Bass Pro Mills Dr, Vaughan, ON L4K 5W4

Lastly, thank you so much for supporting our new pin collection! We are super excited to see the new pin collection come to life and reach its new homes. We appreciate all the love and patience for our new pin collection ❀️

If you have any questions or concerns about your pledge, please message us on BackerKit or email us at [email protected]. Thank you!

Have a great day,

Aline | Mochiville
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PROJECT UPDATE
Mochiville
CREATOR
26 days ago

Project Update: πŸ’Œ Fulfillment Update: All Canadian & International Pledges Fulfilled πŸ’Œ

Hello Adventurers!

We are excited to share that all Canadian and International (outside North America) pledges have been shipped! We have sent tracking number emails (please check your email inbox, including spam!)

Thank you so much for supporting our campaign! We hope they arrive to everyone safely and soon ❀️



πŸ‡ΊπŸ‡Έ USA Fulfillment Update πŸ‡ΊπŸ‡Έ

Our US fulfillment partner, White Squirrel, informed us that they can start fulfillment this coming week after all product shipments have reached their warehouse in Everett, Washington (USA). We will provide an update when fulfillment is complete!

If you have any questions or concerns about your pledge, please email us at [email protected]. Thank you!

Have a great day,

Aline | Mochiville
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PROJECT UPDATE
Mochiville
CREATOR
about 1 month ago

Project Update: ✨ Pins Have Arrived! Rewards Shipping Out Soon! ✨

Hello Adventurers,

We are happy to share that our pins have arrived! πŸŽ‰πŸ₯³ Here are some photos of our shipment of pins at our manufacturer's warehouse (top left photo) before reaching our office studio in Ontario, Canada (top right photo).

Our US fulfillment partner, White Squirrel, informed us that the first of two shipments of pins reached their warehouse in Everett, WA (USA) yesterday. The second shipment of pins is scheduled to be delivered later today. 




We also received the mushroom spellbook die-cut stickers (pre-launch follower freebie) in our recent sticker order, and they turned out great! We are excited to be starting pledge fulfillment soon!

🌻 Next Steps: Quality-Checking & Pledge Fulfillment 🌻

Now that the pins have arrived, we will begin quality-checking the pins and preparing for order fulfillment. Please note that all US pledges will be fulfilled by our fulfillment partner, White Squirrel, from their warehouse in Everett, WA (USA). All Canadian & international pledges (outside North America) will be fulfilled from Ontario, Canada.

πŸ’Œ Please Check Your Email (Including Spam Folder) πŸ’Œ

We are currently going through all survey responses in preparation for order fulfillment. A few backers requested changes or special shipping instructions in their survey notes. We have sent a follow-up email to backers with special requests to confirm changes to their pledges. Please check your email (including your spam folder). Thank you!

πŸ“ Reminder to Complete Your Surveys πŸ“

Lastly, if you have not completed your survey, now is a great time to submit it so that your pledges can be shipped with everyone else's. You may find your survey via this link: https://faerie-emporium.backerkit.com/

We are excited to be fulfilling everyone's pledge rewards soon! If you have any questions or concerns, please reach out to us via email: [email protected]

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
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PROJECT UPDATE
Mochiville
CREATOR
about 1 month ago

Project Update: πŸ₯³ Pin Production Complete! Addresses Locking Soon! πŸ₯³

Hello Adventurers,

We are excited to share that pin production is now complete! πŸŽ‰ Hooray! πŸ₯³ The pins are currently being shipped to us (in Canada) and our US fulfillment partner, White Squirrel (in Everett, Washington, USA). 

πŸ“Έ More Production Photos πŸ“Έ

Our manufacturer also shared some more progress photos. 

For this campaign, we decided to outsource packaging to our manufacturer. It was our first time outsourcing this part of the pin production process, and we think they turned out great! We added safety compliance information to the back of the packaging to adhere to new US safety policies for imported goods.

We also received a photo of the Healing Lotus Spellbook with UV-printed details. We think they turned out fantastic!


πŸ“¦ Shipping Addresses Locking in 48 hours πŸ“¦

We sent out reminder emails earlier today that shipping addresses will be locked soon. This is your chance to update your shipping address. Addresses will be locked in 48 hours. We will be preparing for fulfillment so that we can ship out everyone's pledges as soon as the pins arrive.

If you need assistance with finding your survey to update your addresses, please refer to the following link: https://faerie-emporium.backerkit.com/

For any other concerns about shipping addresses, you may also contact us via email: [email protected] 

πŸ‡ΊπŸ‡Έ US Fulfillment πŸ‡ΊπŸ‡Έ

Due to the changing US tariffs and international import/export policies, our pins will be shipped directly from our manufacturer in China to our fulfillment partner's warehouse in Everett, Washington (USA). Our fulfillment partner, White Squirrel, will be fulfilling all US orders.

We have previously partnered with White Squirrel to fulfill US orders for our Pintober campaign: Spooky Critters of Sleepy Hollow. We will provide further updates as we approach fulfillment! 

🌏 Canadian & International Fulfillment 🌏

All Canadian and international (outside North America) pledges will be fulfilled from our studio in Richmond Hill, Canada. We have split our production shipment to ship to both us (located in Canada) and our US fulfillment partner, White Squirrel.

We are excited to ship everyone's pledge rewards soon! If you have any questions or concerns, please don't hesitate to reach out to us on Backerkit or via email: [email protected].

Have a great day,

Aline | Mochiville

Official Shop | Etsy | Instagram | TikTok | X | Bluesky | Youtube 
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