🌷 Cards Charged For Shipping Fees, Taxes, and Survey Add-Ons 🌷
The 48-hour notice has passed, and cards should have been charged by March 18, 2026, for the 2nd payment (shipping fees, taxes (Canada only), survey add-ons, and any outstanding payments).
The charge may appear as either "BACKERKIT.COM FAERIE EMPORIUM..." or "MOCHIVILLE" on your card statements. To review a breakdown of your charge, please check your survey. You can find your survey with the following link: https://faerie-emporium.backerkit.com/
If there are any concerns with your payment charge, please message us on BackerKit or via email: [email protected]
🌼 Review of Payment Schedule 🌼
Just a reminder that your pledge payment has been split into two separate payments.
1st Payment (February 12, 2026): Includes only pledge level and campaign add-ons.
2nd Payment (March 16, 2026): Includes shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments.
IMPORTANT: Shipping fees were not collected in the 1st payment. It was collected in the 2nd payment (March 16th, 2026). Our shipping fees are as follows:
Listed shipping rates are in CAD (Canadian Currency).
Note: We understand shipping to the USA has gotten expensive due to the tariff situation. If we find cheaper shipping alternatives to the US by the time we fulfill orders, we will refund backers the difference.
🌸 Pre-Order Store Closed 🌸
The pre-order store has now closed! We will begin reviewing order quantities and start production with our manufacturer. We are excited to start production soon!
Thank you all again for supporting our new pin collection. If you have any questions, comments, or concerns, please feel free to reach out to us on Backerkit or via email: [email protected]
We just wanted to provide a short update. All submitted survey responses are now locked. Thank you to everyone who submitted their survey!
We have already emailed 48-hour notices that your cards will be charged soon for the second payment for shipping fees, survey add-ons, or outstanding payments. If you need to update your payment information, now is the chance! We estimate that your cards will be charged by March 18, 2026.
⏰ Reminder of Estimated Project Timeline ⏰
February 25, 2026: Backerkit surveys are sent out (please check your emails!)
February 26, 2026: Funds arrive from Backerkit
March 13, 2026: Backerkit survey responses are due!
March 16, 2026: Surveys are locked, and cards are charged
March 18, 2026: Pin production begins!
Mid - June: Pins arrive. We begin to package everyone's rewards!
Mid -July: Pins are shipped out to backers!
📅 Reminder of Payment Schedule 📅
Just a reminder that your payment will be split into two separate payments:
1st Payment (February 12, 2026): Includes only pledge level and campaign add-ons.
2nd Payment (March 16, 2026): Includes shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments.
If you have questions or would like to request a change to your survey response, please message us on Backerkit or via email: [email protected]
About 90% of surveys have been submitted. Thank you to everyone who has submitted their surveys so far! If you still need assistance with finding your survey, please reach out to us on Backerkit or via email: [email protected].
We want to remind everyone that Backers have until tomorrow, March 16th, to update or change their survey responses. Cards will be charged on March 16th for shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments. The charge may appear as either Backerkit - Mochiville or just Mochiville on your bank statement.
Pay Over Time Backers: Backers who opted for the Pay Over Time option will automatically receive their surveys once the 4th installment is paid or their pledge is paid in full, whichever comes first. We will order extra pins of each design to ensure we have enough pins to fulfill everyone's pledges.
🌺 Production Starting Soon 🌺
Now that the majority of surveys have been submitted, we will begin reviewing order quantities and preparing finalized artwork with our manufacturers to start production. We can't wait to see our pins come to life soon!
⏰ Reminder of Estimated Project Timeline ⏰
February 25, 2026: Backerkit surveys are sent out (please check your emails!)
February 26, 2026: Funds arrive from Backerkit
March 13, 2026: Backerkit survey responses are due!
March 16, 2026: Surveys are locked, and cards are charged
March 18, 2026: Pin production begins!
Mid - June: Pins arrive. We begin to package everyone's rewards!
Mid -July: Pins are shipped out to backers!
📅 Reminder of Payment Schedule 📅
Just a reminder that your payment will be split into two separate payments:
1st Payment (February 12, 2026): Includes only pledge level and campaign add-ons.
2nd Payment (March 16, 2026): Includes shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments.
IMPORTANT: Shipping fees were not collected in the 1st payment. It will be collected in the 2nd payment (March 16th, 2026). Our shipping fees are as follows:
Listed shipping rates are in CAD (Canadian Currency).
Note: We understand shipping to the USA has gotten expensive due to the tariff situation. If we find cheaper shipping alternatives to the US by the time we fulfill orders, we will refund backers the difference.
🌻 Pre-Order Store Closing Soon 🌻
Just a reminder that the pre-order store will close on March 18th at 11:59 PM EST. Please be advised that pre-order purchases are not eligible for early-bird perks or Backerkit campaign freebies. This will be the last chance to get the new pin collection at a discounted pre-order price for those who missed out on the campaign!
Lastly, thank you all again for supporting our new pin collection. We are super excited to start production soon! If you have any questions, comments, or concerns, please feel free to reach out to us on Backerkit or via email: [email protected]
Thank you to all the backers who received the smoke test and submitted their survey responses. The smoke test survey responses look great with no issues so far! We have now emailed out all surveys. Please check your email inboxes (including spam folders) for your survey. Your survey email will look similar to this:
We kindly ask that all surveys be submitted by March 13th! Backers have until March 16th to update or change their survey responses. Cards will be charged on March 16th (the charge may appear as either Backerkit - Mochiville or just Mochiville on your bank statement).
Pay Over Time Backers: Backers who opted for the Pay Over Time option will automatically receive their surveys once the 4th installment is paid or their pledge is paid in full, whichever comes first. We will order extra pins of each design to ensure we have enough pins to fulfill everyone's pledges.
February 25, 2026: Backerkit surveys are sent out (please check your emails!)
February 26, 2026: Funds arrive from Backerkit
March 13, 2026: Backerkit survey responses are due!
March 16, 2026: Surveys are locked, and cards are charged
March 18, 2026: Pin production begins!
Mid - June: Pins arrive. We begin to package everyone's rewards!
Mid -July: Pins are shipped out to backers!
📅 Reminder of Payment Schedule 📅
Just a reminder that your payment will be split into two separate payments:
1st Payment (February 12, 2026): Includes only pledge level and campaign add-ons.
2nd Payment (March 16, 2026): Includes shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments.
IMPORTANT: Shipping fees were not collected in the 1st payment. It will be collected in the 2nd payment (March 16th, 2026). Our shipping fees are as follows:
Listed shipping rates are in CAD (Canadian Currency).
Note: We understand shipping to the USA has gotten expensive due to the tariff situation. If we find cheaper shipping alternatives to the US by the time we fulfill orders, we will refund backers the difference.
Lastly, thank you all again for supporting our new pin collection. If you have any questions, comments, or concerns, please feel free to reach out to us on Backerkit or via email: [email protected]
Our survey got approved! 🎉 We have sent out an initial smoke test to 16 backers (please check your email inboxes)! Your survey email should look like this:
Why a smoke test? The smoke test helps us catch any errors and ensure the survey works as expected.If you notice any errors or mistakes, we would greatly appreciate your feedback.
You can message us on Backerkit or contact us via email: [email protected]. Once we receive the survey smoke test responses and everything looks great, we will send out the rest of the surveys.
🗳️ About The Surveys 🗳️
Survey responses help us collect important information about your pledge, including what specific items you have pledged for and your shipping addresses. We cannot fulfill your pledge without a survey response.
Pay Over Time backers will automatically receive their surveys once the 4th installment is paid or their pledge is paid in full, whichever comes first. We will order extra pins of each design to ensure we have enough pins to fulfill everyone's pledges.
Survey Add-Ons: Just a reminder that you can also add extra items to your pledge through the surveys. We also have pins and stickers from our online store available as add-ons in the add-ons page of the survey.
⏰ Timeline Adjustment ⏰
Since we are sending out surveys a bit later than expected, our project timeline will be adjusted as follows:
February 25, 2026: Backerkit surveys are sent out (please check your emails!)
February 26, 2026: Funds arrive from Backerkit
March 13, 2026: Backerkit survey responses are due!
March 16, 2026: Surveys are locked, and cards are charged
March 18, 2026: Pin production begins!
Mid - June: Pins arrive. We begin to package everyone's rewards!
Mid -July: Pins are shipped out to backers!
📅 Reminder of Payment Schedule 📅
Just a reminder that your payment will be split into two separate payments:
1st Payment (February 12, 2026): Includes pledge level and campaign add-ons
2nd Payment (March 16, 2026): Includes shipping fees, taxes (applicable in Canada only), survey add-ons, and any outstanding payments
IMPORTANT: Shipping fees were not collected in the 1st payment. It will be collected in the 2nd payment (March 16th, 2026). Our shipping fees are as follows:
Note: We understand shipping to the USA has gotten expensive. If we find cheaper shipping alternatives to the US by the time we fulfill orders, we will refund backers the difference. Listed shipping rates are in CAD (Canadian Currency).
💵 Please Double-Check Your Payment Method! 💵
By this time, Backerkit should have charged all backers for the 1st payment for their pledges. This charge may appear on your bank statement as either BACKERKIT - MOCHIVILLE or simply as MOCHIVILLE. We currently have a few backers whose payment method has failed. We kindly ask that backers double-check if their payment method has the correct card information on file.
🌻 Pre-Order Store Now Open 🌻
For a limited time, we will have a pre-order store open on Backerkit for those who missed out on the campaign! Please be advised that pre-order purchases are not eligible for early-bird perks or Backerkit campaign freebies. This will be the last chance to get the new pin collection at a discounted pre-order price! The pre-order store will close on March 18th at 11:59 PM EST.
Thank you all again for the incredible support for the project so far. We are so excited to start production soon!
