BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How does the main goal work?

There is a set goal, the "main goal" that must be reached in order for the campaign to succeed. If the goal isn't reached, then the campaign failed and no rewards will be given to anyone, and no one's cards will be charged.

How do stretch goals work?

After the main goal is reached, there is the possibility of unlocking stretch goals. When one of these is unlocked, everyone who backed at the right tier will get the rewards from the unlocked stretch goals free of extra charge.

How do add-ons work?

If you've already selected a tier, but it doesn't include some of the things you want from other tiers, it might be available as an add-on, in which you can still get it with the tier you want.

[SHIPPING] Local Pickups or Friends / Family - Do I Need to Worry About Shipping Costs?

If you are local (to Boise, ID) and will be picking up your rewards when they are ready or if you are friends / family and I can get them to you without shipping (please message me first), then you will not be charged shipping.

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