NerdyKeppie
CREATOR
7 days ago

Project Update: Failed Charges & Canceled Pledges

Hello friends! 

We currently have about $1300 in failed and uncharted (incorrect card information) pledges. I have been the person who forgot to update my card, so I totally get it, but:

Please make sure to update your cards or move funds around as necessary ASAP, because that is... an unsustainable amount of failed pledges, about 14% of the campaign goal, and covering multiple stretch goals.

We do not have the ability or the manpower to chase folx whose pledges don't charge and we did make clear we would be canceling those pledges if they are not paid by the time the project pays out to us, about 2w after project close.

On a happier note, my plan is to get surveys out to y'all next week, if possible. The faster surveys are out and answered, the faster I can order pins, and the faster you get pins! :)

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