Frequently Asked Questions
Find answers to your questions
Project FAQ
Campaign - January 23rd to February 13th Payment - February 14th Surveys - February 27th to March 31st Production - April/May Ship to USA - June/July Fulfillment - August/September
Shipping will be charged after the survey period. We will update everyone to let them know once we will be charging for shipping costs. Current Shipping Cost Estimates** USA - One Weighted Terragryff Plush = $22-$30 shipping Canada - One Weighted Terragryff Plush = $38-$42 shipping Mexico - One Weighed Terragryff Plush = $55-$60 shipping Australia/New Zealand - One Weighed Terragryff Plush = $50-$70 shipping USA - One Teacup Terragryff Plush = $6-$10 shipping Canada - One Teacup Terragryff Plush = $15-$20 shipping Mexico - One Teacup Terragryff Plush = $17-$20 shipping Australia/New Zealand - One Teacup Terragryff Plush = $20-$25 shipping We are not currently shipping to the United Kingdom or the European Union. **Estimates will be updated once I have one of the sample plush on hand to weigh/test packaging with.
They are about 2 feet long and have 3lbs of weight.
They are 5 inches tall, the perfect tiny companions.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.