I sincerely apologize to my previous backers for the long delay with the Rabbit pins. I want to reassure you: the difficulties that caused this delay have been resolved. Fulfilling these outstanding orders is my top priority. They will be shipped earlier this campaign, and I have optimized my production process to prevent such delays in the future. Thank you for sticking with me.

I am working from Lviv, Ukraine. Despite the ongoing war, air raid alerts, and occasional power outages, I am fully operational. Production: I have a bit power sources for my equipment to ensure work continues. Shipping: The Ukrainian postal service (Ukrposhta) and international logistics are working reliably. Safety: While there are risks, I am in a relatively safe region and committed to fulfilling my obligations to you.

Bonus/Previous Designs: These are standard factory-made Soft Enamel pins. New Designs: These are exclusive Hard Enamel pins. I craft them personally using laser engraving, hand-polishing, and applying a protective epoxy dome.

Unlike mass-produced pins, the new collection is finished by hand in my workshop. I personally handle the grinding, polishing, and epoxy coating for each piece. This manual process ensures a higher quality finish but takes a bit more time than factory stamping — making each pin unique.

Under current conditions, international shipping usually takes: USA & Canada: 2–5 weeks. Europe: 2–4 weeks. Rest of the World: 3–6 weeks. Please note: While the mail is moving, occasional delays due to the situation on the ground are possible, but packages are rarely lost.

Yes. Every single reward is sent via Registered Airmail. You will receive a tracking number via BackerKit as soon as your package is dispatched, allowing you to trace its journey from Ukraine to your doorstep.

Since I am finishing these pins manually, production will happen in batches. I aim to start shipping the new designs in March. I will post regular updates to show the production progress so you can see your pins being made.

Yes! If you are a returning backer waiting for Medieval Rabbits, we can combine your shipments to ensure you get everything together. Please reach out to me directly or note this in your survey so I can organize it efficiently.

For backers in the EU and select other countries, please be aware that VAT/Customs fees are not included in the pledge price. You may be responsible for paying these upon receipt, according to your country's laws for importing goods from outside the EU.

Transparency is key. If there is a significant disruption due to the war (e.g., long-term blackout), I will immediately post an update onBackerKit. However, I have prepared my workspace to continue working through most standard interruptions.

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