Updates

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PROJECT UPDATE
Pinnacle Entertainment Group
CREATOR
10 days ago

Project Update: International Pallet Update

Canada: Pick & Pack Logistics has the pallet in hand and will begin shipping out packages presently.

Europe: Pallet en route.

Australia/New Zealand: Pallet collected from freight forwarder. Will begin processing for delivery next week and then delivery following.

Thanks for your excitement and patience, the games are on their way to you! 

Cheers,

The PEG team  
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PROJECT UPDATE
Pinnacle Entertainment Group
CREATOR
about 1 month ago

Project Update: US Shipping Finished, International in process.

Hey Space Cowboys, 

Our warehouse reports that US backers should have packages in hand or tracking numbers for both their pledges and the Archetype Cards which are coming separately.

The blizzard has delayed the progress of the International Pallets a bit, but that should now be under way, so you should expect notices in the coming weeks.

As always, if you have concerns, reach out to us at [email protected] 

Thank you! 

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PROJECT UPDATE
Pinnacle Entertainment Group
CREATOR
about 2 months ago

Project Update: US Orders: Archetype Cards coming in separate envelope

Hey US Backers - 

We've discovered an issue where the updated Archetype Cards did not get included in with your orders. These will be coming separately in an envelope, so keep an eye out. No additional action or payment is needed from you.

International orders will not have this issue. We've fixed the pallet documentation before they left to our shipping partners. 

If you have any concerns, do reach out to [email protected] 

Thanks! 

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PROJECT UPDATE
Pinnacle Entertainment Group
CREATOR
2 months ago

Project Update: US Shipping Begins, International Coming

Hey Space Cowboys - 

Just a heads up that US orders are beginning to leave our warehouse. 

We're putting the final touches on the international pallets and those should leave as early as next week. 

Cheers! 
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PROJECT UPDATE
Pinnacle Entertainment Group
CREATOR
3 months ago

Project Update: Mad World has cleared customs. Heading to Warehouse

Hey Space Cowboys,

The pallets for this campaign have cleared Customs and are headed to our warehouse. 

Note: We're in the holiday rush season and we're coming up against holiday breaks for folks, so it will likely take some extra time to clear out this campaign compared to others. It might not begin shipping out until January. We do appreciate the grace you have given us and our shipping partners to get this campaign into your hands.

For US customers, when you DO get a tracking number for this campaign, please be aware that this is an indication that the warehouse has just started to pull your order information for processing, NOT that your pledge has been packaged and sent. It can be many days or even weeks between this number being generated and your package leaving the warehouse. It's just a part of the efficiency of delivering a campaign. Apologies if it's a bit of a tease. You can sign up for delivery notifications using that number with the service being used for more detailed information and updates when your package actually does leave the warehouse. 

Merry Christmas, Happy Holidays, and all good things for you and yours!  
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