We’ve got great news: after successfully reviewing and adjusting all the shipping rates, we officially submitted the surveys for approval… and they’ve already been approved! 🎉
This means we’re moving on to the next step: the Smoke Test!
We’re now sending the surveys to a small group of backers first, just to make sure everything is running smoothly and there are no sneaky bugs or issues. 🕵️♀️✨
Normally, during weekends, the BackerKit team recommends waiting until Monday to send surveys, since BackerKit is only available for support Monday-Friday, and requests won’t be answered until next week!
But honestly? We’ve already been waiting so long, and now that everything’s finally ready, we just didn’t want to delay things further. So we’ve decided to kick things off with only the Smoke Test now, and if everything looks good, we’ll send surveys to everyone else starting Monday!
🛠️ A quick heads-up:
So, if you reach out to BackerKit support over the weekend, you’ll likely get a reply starting Monday. If you’re part of the Smoke Test group and notice anything odd in the survey, feel free to let us know directly at [email protected] — our replies may be slower, but we’ll be checking! You can also drop a comment here if that’s easier — we really appreciate your help spotting any issues!
Thanks again for sticking with us — we’re so excited for you to finally answer surveys and get to choose your bb bears! 🧸💖