BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What is your refund / cancellation policy?
There are no refunds, as the funds collected from this project will be used to produce the pins. If you would like to cancel your pledge, please do so before the project ends and funds are collected. Once the payment is processed, cancellations will no longer be accepted.
Should I be worried that this is your first crowdfunding campaign?
The short answer is NO. But it's a good question! Crowdfunding campaigns are built around trust, and understanding who you are backing and whether you have a reasonable expectation to receive what you've paid for is important. What I *can* say is that I have been selling online via Etsy for years and have a *long* history of fulfilling online orders and staying connected with people supporting my work (you can see reviews and Star Seller status on my Raden Studios Etsy page). I've also created pins before (this is my second set designed for my art business but I've also designed pins for a local-to-me convention) so I'm familiar with the pin design and production process. Long story short, I have a multi-year history of delivering and communication and expect to continue that track record and build trust with you here.