RoaminBison
CREATOR
3 days ago
Project Update: Campaign is Over! NEXT STEPS!
A housekeeping update on the dawn of the new year!
Here are some frequently asked questions I've been seeing to help clear up what the next few days will look like as the dust clears.
Here are some frequently asked questions I've been seeing to help clear up what the next few days will look like as the dust clears.
When will Backer Surveys be sent out?
By the end of the week into the start of next week (Beginning of January 2025).
The delay is to make certain everything is neat and tidy on the backend and is given a thorough review by BackerKit staff before sending out thousands of emails to you all!
BackerKit Staff are not back into the office until tomorrow (January 2nd), so we will take our time as the dust settles with card transactions and Pledge Manager set up so you have the smoothest experience possible!
The delay is to make certain everything is neat and tidy on the backend and is given a thorough review by BackerKit staff before sending out thousands of emails to you all!
BackerKit Staff are not back into the office until tomorrow (January 2nd), so we will take our time as the dust settles with card transactions and Pledge Manager set up so you have the smoothest experience possible!
When will prototypes of recent color unlocks (Bold Rainbow, Gold, etc) and final look for Warmable Wonders and Wittles be shown?
All of them are currently being finalized by our manufacturer and will be revealed the moment they are finished.
This will not happen all at once as prototypes tend to be finished on a variable schedule. No one has to lock in their final color choices until MUCH later down the road. We take a semi final count for production reasons shortly after the majority of Surveys are submitted, but always have more than enough units of any particular variant to accommodate changes to choices down the line.
This will not happen all at once as prototypes tend to be finished on a variable schedule. No one has to lock in their final color choices until MUCH later down the road. We take a semi final count for production reasons shortly after the majority of Surveys are submitted, but always have more than enough units of any particular variant to accommodate changes to choices down the line.
When will shipping invoices for international backers be received?
This will take a lil more time and there is no rush for this, as those postage costs do not need to be covered until fulfillment begins.
The reason for this taking time is I have to, mostly manually, calculate the cost for each international backer and then submit that invoice to each international backer. I promise to do this in a timely fashion, but there is no rush in the next few weeks to pay these costs off as we focus on submitting for production and getting all that in order.
The reason for this taking time is I have to, mostly manually, calculate the cost for each international backer and then submit that invoice to each international backer. I promise to do this in a timely fashion, but there is no rush in the next few weeks to pay these costs off as we focus on submitting for production and getting all that in order.
I had an issue with my credit card/payment method. What do I do?
These will be resolved in the coming days as we come out of bank holidays and BackerKit comes back into the office to help out with any transaction issues.
Please keep note of your inbox to help us resolve any issues in a timely fashion if something should come up.
Please keep note of your inbox to help us resolve any issues in a timely fashion if something should come up.
Thank you all so much for your patience and understanding as we begin to roll into the next phase of the campaign!!!
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