Community
Join the conversation and share your thoughts
Community Leaders
Become an active participant Learn more
Invested in BackerKit’s future during our Wefunder campaign
Invested in BackerKit’s future during our Wefunder campaign
Invested in BackerKit’s future during our Wefunder campaign
Project Update: Wrapping Up!
At this point, ALL ANSWERED SURVEYS HAVE BEEN DISPATCHED.
That's right - all 8,225 packages have been sent out as of today's Update! 🎉🎉🎉🎉🎉🎉
This is a crazy accomplishment and I thank you all for your patience, especially those of you who had to wait until we were moved into our New Jersey warehouse to get your pledges out!
If you have NOT received your order, or there is a mistake in your order, PLEASE contact [email protected]! in order for your issue to join my customer service queue for resolution, which I try to clear out every week!
ATTENTION ALL STRAGGLERS!!!
If you have NOT answered your survey, which according to BackerKit is about 281 of you have not, PLEASE do so at your earliest convenience so we can get your dragons out to you!!
Multiple reminders have been sent at this point and there is no other method to get your pledges out besides your answering of the survey.
CHARITY DONATIONS FOR RAINBOW DRAGONS
Exactly 1,644 rainbow dragons (either the Bold Rainbow or the Pastel Rainbow) were sold through the campaign. I decided that $2 from each sold should go to the LGBT+ youth homeless and at-risk shelter, The Ali Forney Centerwhich provides both housing and job readiness programs, as well as health services and meals for those experiencing housing instability as a result of their sexual orientation or gender identity.
As a former LGBT+ youth who experienced similar straits, such programs are close to my heart, as similar ones had helped me get on my feet, fill my belly, or simply gave me a safe space to be me when my family forced me to flee or face violence due to my own LGBT+ identity.
So, doubling the ordered number comes to 2,496, but we're rounding that up to a more even $2,500 in donations! Wowee!!!
Proof of Donation
A LOOK INTO THE FUTURE!
While in the coming year will mostly be focused on improving our warehouse flow, beefing up our social media engagement, and vending at conventions with Weighted Wildlife and Weighted Wonders, I always like to add to our collection slow, but surely to provide cool, new designs!!
Here is a fan creation that may one day be a new dragon - Coffee Dragon!!
Do you have an idea for a cool dragon? A color you want? Even a whole new creature?
What do YOU want to see? Comment down below with your suggestions or email us at [email protected]!
Engaged with this project 3+ times 🌟
How do I buy more Dragons? Is going to the website the only place to buy more Dragons?
Invested in BackerKit’s future during our Wefunder campaign
Project Update: Regarding Unfulfilled Orders Containing Warmable Wonders (Blue)
Long story short; A miscommunication between myself and my factory left us shorted 200 Warmable Wonders (Blue) of what was expected to come. I ordered 500, but only received 300.
Backers ordered 376 of the Warmable Wonders (Blue) which means we are short 76 plush.
If you've yet to receive your order and it contained a Warmable Wonder (Blue), I'm offering one of the following solutions;
1.) Be upgraded to a Weighted Wonder (Blue)
2.) Swap out your Warmable Wonder color to any of the other colors
3.) 50% off code for a future purchase
A full refund for the missing item cannot be issued as, straight up, the project is out of money. Tariffs + delays + increased warehousing fees + unexpected expenses ate up what remained of the crowdfunding funds.
There is a chance as we organize in our new warehouse we will find a few remaining boxes that will cover some orders that contain a Warmabled Wonder (Blue), but as we are fulfilling all this week to work through the remaining, I wanted to be proactive in collecting solution choices so your orders can go out quicker with whatever change/solution you agree to.
Please reach out at [email protected] with the following template;
Full Name Associated with Order:
Selected Solution: (1, 2, or 3):
(Optional) Tracking Number:
I apologize for this short as it should have been caught, primarily, by my sales contact at the factory, but I should have also done a double, triple check, when I was shifting around order numbers with them earlier this year. :') Lesson learned and there are many lessons to be learned in a complicated biz like this, so I'll add it to the pile haha.
If you do not reach out to me in the next week or so, I will be reaching out individually to the orders I have left to acquire their solution to the issue as to not further delay wrapping up the project's fulfillment.
ADDITIONALLY: Today I went through my assistant Leah's incorrect packages/customer service request lists and printed out new labels, issued refunds, or investigated and/or solved the issue at hand, so if you were on those lists (it was only a dozen or so of you) then those issues are being worked on or are now resolved. :)
SUPER ADDITIONALLY Those who reached out with missing items/missing posters will be issued new tracking numbers this weekend and fulfilled next week. There's about 20-30 of you one those lists, so they will be sent out early next week. :D
YIPPEEE and a new fun poll below for future additions to the new Weighted Wonders line 👀
Community Leaders
Become an active participant Learn more