Hey everyone,

First off: thank you again for an absolutely wild campaign. Now that the dust has settled a bit, we wanted to answer the big question on a lot of people’s minds: What happens now?

💳 Payments & Processing

BackerKit is still working through all the campaign payments in the background.

If you’re seeing payment issues or warning emails and want to double-check what’s going on, BackerKit has a great help page here:
 🔗 https://help.backerkit.com/category/616-payment

We’ll also remind folks about payment fixes again when we send surveys. 

📝 Surveys Coming in January

In early January, you’ll get a BackerKit survey emailed to you.

That survey is where you’ll:

If you backed the campaign, you haven’t missed anything - nothing ships, prints, or gets finalized for you until that survey is filled out.

📦 Shipping Will Be Charged Later

We are not charging shipping right now.

Instead, shipping will be collected closer to when rewards are ready to go out, so we’re working with more accurate, up-to-date rates (and not trying to guess what shipping looks like years in advance).

🎬 Movie Production Timeline & Updates

On the film side:

We’ll be sending regular updates as big milestones happen:

Thanks again for backing Nail House and letting us make something this ambitious. More soon!