Our pledge manager has been finalised, and is being sent to ALL backers in batches as we speak. This delivery process will continue to run automatically over the next few hours, so everyone should receive their pledge manager link by Thursday evening (BST). So, keep your eyes peeled for an email from BackerKit in your Inbox (and Junk folders, just in case).
Completing Your Pledge Manager
The pledge manager should only take around 3 minutes to complete!
When you open your pledge manager, please check that your name, location and pledge level are all correct. If everything looks good, go ahead and click the 'Get Started' button. If something doesn't look right, please click on the 'Need Help?' button and BackerKit support will be able to advise you or resolve the issue.
Once your pledge manager is completed, your pledge will be ready to be fulfilled. We will send you the coupon codes you need to redeem your rewards from our website (and charge your card for any outstanding balances) on Friday 24th June 16:00BST. Backers who complete their pledge manager after this date may have to wait 1-3 working days to receive their codes.
Upgrading Your Pledge
If you would like to upgrade your pledge to a higher level, click the 'Switch Your Pledge Level' button after opening your pledge manager (as shown below). This will take you to a page where you can change your pledge level and will make sure that your pledge manager is set up with the relevant questions for that level.
If you do not receive a link to your pledge manager by Thursday 23rd June 17:00BST, then please email [email protected], and we will investigate this for you.
I will be in touch tomorrow with more information about coupon code distribution and instructions for how to claim your rewards. Until then, have a great day!
