Woooooo! All the Booristas are back from PAX East! It was a great trip, but we are excited to be back in the studio so that we can begin ink fulfillment!

The short version: Emails with your digital rewards will be coming soon! Packages with physical products will begin arriving in the next few weeks.

All orders have to have their BackerKit surveys filled out and shipping and taxes paid in order for our hard working spirits to get your shipment set up. If you haven’t filled out your backer survey, or if there was an issue charging your card, these issues will need to be resolved before your order can ship. If you need help with your order please check out the Backerkit Help Center before reaching out to us at [email protected]. The sweet ghosties will start shipping orders today. 

The first item that you will receive will be your ink PDF! PDFs will be sent to the email that you provided in your Backerkit survey and will include a link to DriveThruRPG where you can access your PDF. If you don’t receive your email, please check your spam folder before reaching out to us. Some emails are scared of spirits and think that the spam folder is a great place to hide.

 

The Booristas will be packing up your physical rewards and sending them out to you via our warehouse partner. They will do everything they can to make sure that shipping goes smoothly, but even with the most skilled spirits at work things sometimes still go sideways. If your shipment runs into a problem, please email us as soon as you can. To make this process faster, please include the name that you used on Backerkit, your order information, and a description of the issue. If an item was damaged, please send photos of the damaged product as well as the package that it was shipped in. 

You can reach out to us at [email protected] if you have questions or concerns about your shipment. 

Stay Spooky!

Snowbright