Project Update: Decision Needed, PLEASE READ : Dress-Up Hellions Fulfillment
This is a copy of an email that I sent out today to all backers. Please reply to that. If you did not receive it please check junk folders and reach out to me via [email protected]
I am reaching out to you today with unfortunate news about the “Dress Up Hellions” pin project.
I got the bulk order recently and after going through them all, the quality is just not what I wanted it to be. Over the past couple weeks I have worked with my manufacturer, and they do not believe they will be able to correct the issues without a significant cost to them and are not even confident that they will be able to rectify them in a satisfactory way. It is with this information that I am regretfully coming to you to ask what you would like to do with your standing orders.
You may choose to either keep your order and I will send out the product I have in hand, receive a partial refund for the part of the order you do still want, or you may choose to have a complete refund.
I have attached photos in order for you to make a decision in how you would like to proceed but here is a list of the errors as well.
Alastor
- UV print error on face of base pin
- Nun outfit face opening too small to see his features when placed on
- Bus boy outfit looks okay and stays on correctly.
Vox (Most minor issue, best of the bunch)
- Antenna print missing on base.
- Otherwise base is good and outfits stay correctly.
Valentino
- Outfits hold loosely and will fall if moved to vigorously, may sit askew.
- Base & look of outfits is otherwise good.
Angel
- Neither outfit stays.
- Base & look of outfits is otherwise good.
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