BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

What is your refund/cancellation policy once the campaign ends?

After the campaign ends, I do not offer cancellations. Please keep this in mind when you order!

When will shipping be charged?

Shipping won't be charged until about December. Oncce the plushies finish being made and begin shipping to me is when I plan on charging to ensure everyone has time to secure their payment before they arrive!

What happens if a plush I want isn't unlocked?

If the plush you'd like doesn't get funded, you can either pick up another pal, or cancel your pledge!

How do I qualify for cross collab incentive with StrawbunnyCake?

If you back my campaign and the Day & Night Special Plush Set ft. Yue, Skye! campaign before both campaigns end, then you will qualify for our special cross collab incentive. Link to campaign: https://www.backerkit.com/c/projects/strawbunnycake/yue-the-celestial-sleepyhead-dragon-plush?ref=sugary-carousel-faq

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