The World Anvil Publishing
CREATOR
6 months ago

Project Update: IMPORTANT - The Pledge Manager and the Late Pledge are OPEN



Hello Mercenaries, 
We've finished the Smoke Test, and I just wanted to let you know that due to a system glitch, the first 6 or 7 people who completed it were not charged for shipping. This was an unfortunate mistake, and if you're one of them, you'll now see a pending charge for it. We're so sorry for the inconvenience! I'll also resend the surveys to each of the affected people, but if you're unsure, please log in and check your situation from HERE (orders are not considered complete until shipping is covered). I'm really sorry, but this was basically a Backerkit bug. 

Now for the most important news:

The Pledge Manager is now open to all

You'll get an email from Backerkit with a direct link to it. You can also access it from HERE.
Please read what follows carefully:

  • You must complete the survey in order to receive your rewards. Despite all of our reminders, in previous campaigns there were still people who didn't fill out their surveys. We're really not sure why, but if you don't complete the survey, you won't get your rewards.
  • We appreciate your time in filling out the survey! It should only take about 5 minutes. We kindly ask that you carefully read the instructions on the screen. If you can't do it now, please do it at your earliest convenience. We know it seems obvious, but we've had cases in the past of people completely disregarding the instructions and then complaining. We're here to help if you have any questions! 
  • Even for digital rewards, we must request your address. Please fill in your address because it is required for tax purposes in the EU.
  • 99% of you won’t have this issue, but just to make sure: if your package weighs more than 7-8 kg (about 10+ books) or you live in a remote location, you will see a shipping fee of 9 999€. That is not a legitimate charge, so DO NOT PAY IT; we will not be able to reimburse you. It's just a placeholder: it means I need to calculate how much it would cost to ship the parcel to you, and because yours is an edge case, I have to do it manually. Please contact me at [email protected] and I'll rectify the situation with the correct shipping fee. Please keep in mind that, as stated in the campaign, there are some countries where we do not ship. 
  • We will probably lock orders at the end of July. You can make changes until then (if you pay with credit card). Payment via Paypal is required immediately, and you can only add to your order after that. You can change your shipping address until your order is almost ready to ship.
  • If some fees remain unpaid by shipping time, your pledge will be converted to digital, and the remainder of your payment will be converted into credit to spend on the Pledge Manager (see FAQ).
  • Even for existing books, Pledge Manager PDF rewards will be delivered after the surveys are locked (end of July). If you want them earlier, we can manually lock just your order (get in touch at [email protected] and I’ll do it).
  • I made a video tutorial for a previous campaign that might be useful if you're confused. 98% of it applies to this Pledge Manager as well, so if in doubt, watch it!
  • On the final screen of the survey, you can share your survey completion on social media. That is actually meaningful because it directs people to the Late Pledge. If you have any energy left by the end, we'd appreciate it if you could smash that share button ;)

I need to mention again that if you want to switch your pledge level for another pledge level, you can do it only from the very first screen you see (see image). 



The Late Pledge is also open

Finally, the Late Pledge for Valraven: The Chronicles of Blood and Iron is also open HERE!
Know someone who missed out on the campaign?
Let them know that they can get everything we offered during the campaign (at a slightly higher price).

Cheers!

Reminders

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