Frequently Asked Questions
Find answers to your questions
Project FAQ
Right now, we plan to have all physical rewards in the mail and all digital rewards fulfilled by the end of September 2025!
You can request a refund within 2 weeks of the end of the funding campaign. The project ends on April 3, 2025 which means you have until April 17, 2025 to request a refund. After that date, we cannot provide a refund unless it is to refund damaged or lost rewards during fulfillment. Failing to provide your shipping address, not paying for shipping, or not paying for tax will not warrant a refund.
Because everything in this campaign is flat and sized to standard mail, we'll be shipping everything in a medium sized flat envelope with standard postage versus sending in a box. This helps to keep both domestic and international shipping costs low and fits the themes of being easily transportable! If you order a lot of cards and add-ons, your package may exceed the limit for standard mail; if this is the case, you may recieved your order in multiple envelopes. If you are ordering bulk (25+ of one kind) within the US, these cards will ship directly from the printer and will arrive in a small box.
Back this campaign and Song of the Scryptwyrm by Almost Bedtime Theater at the physical purchase level before both campaigns end to qualify for our special cross-collab incentives.
You can email [email protected] to get in touch with the project's creator.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.