If you have any issues with your survey or other urgent concerns: please contact Backerkit support: https://www.backerkit.com/contact. Backerkit support will forward your message to my email. Do not message me on my shops, social media, or comment on the campaign page - if you do that I may miss your message or lose track of it (feel free to comment for any non-urgent issues of course).

For ease of fulfillment I am not offering shop item bundling for this campaign.

If the campaign funding period is still in progress, you can cancel your pledge. If the campaign has ended, you have 14 days from the campaign end date to request a full refund. After this time no refunds will be given - this includes if you make duplicate orders, accidentally order addons, or make other mistakes with your survey! Please check your survey carefully. The only exception is if I am unable to ship to you, and this refund will be minus any Backerkit fees and taxes.

Yes, surveys will be unlocked right before the pins ship to backers, so you can make any last-minute changes. If you change your selections at this time, and there are an insufficient number of pins to cover your selections, you may receive a B-grade pin, be asked to select a different pin, or have your pledge delayed by several months while more pins are made.

You can expect charges when the campaign ends, and right before pins ship to backers for shipping and addons. Please also expect a charge for shipping shortly before pledges are shipped.

Possibly, depending on when the campaign fulfillment completes backers will get a coupon for leftovers in my shop. If my shops are closed no coupon will be sent, and backers can purchase leftovers from my stockists. I cannot guarantee leftovers will be available of all items, to guarantee getting an item it's best to pledge during the campaign.

For my complete pin grading policy, please see my About Page.

If you back my campaign and the Cryptid Crushes campaign before both campaigns end, then you will qualify for our special cross-collab incentives: https://www.backerkit.com/c/projects/holoraindrops/cryptid-companions

No, any preorder items that do not reach their funding goal will be removed and you will not be charged for them.

Yes, any leftovers will be made available in my shop after campaign fulfillment is complete, but no guarantees there will be leftovers of everything.

If it's before addresses are locked, you can change it by accessing your survey. If it's after addresses have been locked, please reach out to USPS directly - no replacements or refunds will be given if you input the wrong address.

No. If you want to add more pins to your pledge you can add them via the Addons menu - make sure to get the discounted addon if you pledge for four or more pins.

You can check the first update for a few sketches. I haven't finalized all these designs but to summarize they will be fanart pins plus a few original designs that did not fit with the campaign theme: including the rest of my Astrological and Zodiac putti, and Pride Angels variants. If there's sufficient interest I'll plan to add some of the designs to the campaign as stretch goals.

Not individually, but sometime in the future I plan to release all past and present exclusive pins in sets. This includes the Nightmare Portrait and Dark Watcher pins. Hopefully this a good compromise between maintaining exclusivity and giving those who miss out a chance at these pins.

Not this time, I'm trying to keep the number of pins to a manageable amount. But you may see more variants in future campaigns.

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If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

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You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.