V2S Games
CREATOR
6 months ago

Project Update: 👑Lighting the Castle Fires! Pledge Manager Launch and Backer Surveys on Their Way!

Dear Backer,

The 'Smoke Test' is about to begin!

Soon, you’ll receive an email from me with a special link to your BackerKit survey. It’s essential to respond to your survey as quickly as possible since I need this information to fulfill your rewards.

 ✍️After you respond to your survey, you can go back later and change your responses at any time before I close the surveys to finalize orders.

Please read below for:

  • Activating your survey
  • Answering rewards questions
  • Purchasing add-ons (other V2S Games products now available!)
  • Confirming your address
  • Placing your order
  • Reviewing your survey
  • Getting help

Activating Your Backer Survey

When you receive the survey invite email (image below), please click the survey link to respond. 



The above image is only for illustrative purposes, you will receive your survey link shortly via email.

Answering Your Questions

You'll be asked a few questions about your rewards, please answer as best you can.



You'll then need to confirm your pledge level and any add-ons you purchased during the campaign. If you see anything missing or incorrect, please contact support at https://the-kings-poisoner.backerkit.com/faq#contact-us

Purchasing Additional Add-ons (Other V2S Games Products Also Available!)

You'll be able to purchase additional add-ons, if you wish. Some of these may not be available after fulfillment.



Other V2S Games products are also available for purchase. You can find these using the drop-down filters at the top or by scrolling to the bottom of the add-ons.



🌏Printed (physical) zines are only available for shipping to Australian addresses at this time.

Confirming Your Address

Please provide your shipping information so that I can send you your rewards. You can update this any time up until addresses are locked—you'll get a reminder to confirm before shipping!



🚢Shipping & taxes will be charged at a later date. Shipping will be entered & charged a month or two before fulfillment once better estimates of shipping costs are available. You'll receive an update once shipping is finalized & before your card is charged in your BackerKit survey. I will keep you informed at every step along the way! 

Placing Your Order

Now you're ready to confirm your order!



🔔Once you Place Your Order, the pledge manager will record your credit card details but you WON'T be charged until the surveys have been locked. Surveys will be locked prior to starting production; you'll receive an update once production is ready to begin & before your card is charged.

Reviewing Your Completed Survey

If you need to review your information after your survey has been completed, you can return to it by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://the-kings-poisoner.backerkit.com/


Didn't Receive Your Email?

Roughly 5% of backers will receive their invites today and tomorrow. If all goes well, the rest of the invites will follow within a few days. Thank you in advance for your patience!  

If you used your Facebook credentials to log in to your crowdfunding account, the BackerKit survey is sent to the email address associated with your Facebook account. 

If you Signed in with Apple ID, your email address might be a private relay email address. You can learn more about your email hiding for your Apple ID here.

Unless you hear otherwise via a backer update, if you haven't received your invite from the pledge manager by Friday, June 28th—please contact support and select "I can't find my survey" to let us know (please see below).


Problems?

If you:

  • haven't received your invite, 
  • have another email address that you prefer to use, 
  • need help finding your survey, 
  • would like to upgrade your pledge or 
  • run into any other problems with your survey, 

For non-survey related questions, please be sure to contact the BackerKit Support team for help.

Late Pledges close June 30th!

Just a reminder that late pledges close on June 30th, so please be sure to tell your family, friends and socials about The King's Poisoner and the discounted crowdfunding price!

Next Update🎺

The next update will follow in a couple of weeks with more news & info. Looking forward to sharing more then!

Many thanks and best regards,

Jonathan
V2S Games 

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