Frequently Asked Questions
Find answers to your questions
Project FAQ
The pins will have rubber backings to start with, but will also come with a set of butterfly clasps to change to your liking.
They will not. To cut costs and save on environmental waste, we send all our pins now in cotton bags. You will be given the option to use the cotton bags or to keep them in the original polybags.
The pins will be 1.5 inches.
If the campaign meets its goal (and all stretch goals)--yes! The only exception are any bonus pins, such as the collaborative pin for Pintopia, will not likely be available after the campaign.
You will be charged shipping at the END of the campaign, once everything is funded and good to go. The price you pay on each tier is only for the item itself, and does not include shipping. Please refer to the graphic on the front page to see estimates for what shipping will be for you, though please note that these are only ESTIMATES. We will always aim to keep shipping costs as low as possible. Apologies for any inconvenience!
If you back my campaign, and my collab partner's campaign, you'll get freebie pins from the both of us! This is the ONLY way to get these special pins, they are not available as normal add-ons. These pins will be automatically added to your pledge in the survey stage. Additionally, if you back my campaign and my fiance's campaign, ANTIQUITY, while you won't get a bonus pin, you'll only have to pay shipping once, since we're shipping from the same place!
Isn't the world just beautiful.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.