If anyone is having or hasn't received their orders yet contact the BackerKit Support - otherwise you will not get your items as this was the case for me. My experience with the whole situation has been frankly appalling, for a backer of a campaign to have to reach out to the company directly. Be sure to thoroughly check you've gotten everything - as some things were missing from my own order. No communication at all. Honestly, will not be supporting the next Arch. Which is a shame, because the artwork is beautiful.