Frequently Asked Questions
Find answers to your questions
Project FAQ
Digital rewards will be sent out after layout is complete prior to the printed material being sent to the factory. We anticipate all digital rewards being sent out before the end of the year.
Absolutely. With numerous previous successful projects under our belt, we have complete confidence in our ability to deliver this. With each project we have learned more about the industry and best practices. We are entering this project with the game almost completely designed, and developed, with only layout a few art pieces and our final quantities left to nail down before sending to production.
All of these components have been made before and are well within our capabilities to produce using industry best practices.
Shipping costs are well beyond our control. We’ve made our best projections and those shipping fees will be collected through Backer Kit. Once that money is in hand and product is available, we’ll begin the fulfillment process, even it we end up eating a cost increase. Though we can make no promises about international shipping, we will always try our best to do right by our backers.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.