Replies to Simon Ross: Whalebacker to the rescue
27d

Contacting Whalebacker indeed seems to be the solution. I received my order 7 days after using their contact form. And that's from US to Germany. Given that exemplary performance, it makes you wonder how Source Point Press fucked this up so badly. Don't get too excited if you're a first printing backer, though: the signed, limited run (x out of 400) slipcase does indeed not fit the first printing at all, it's far too slim.