Refunds requested within 30 days of the campaign end date are granted with no questions asked. After that, no refunds will be issued. If you don't fill out the survey or pay the shipping costs on time, the pledged amount is considered a donation to support the project.

After a package is sent, you have 30 days to report it as missing (or 60 days for international) by emailing [email protected] If additional stock is available, I will resend the package, but shipping costs must be paid again separately. Packages that are sent to an incorrect address due to an error on the Backer's side are addressed must be purchased again in whole (along with shipping.) Backers will be notified before addresses are locked in at least a week before fulfillment begins. Any last minute updates to the delivery addresses need to be noted in your survey.

Minor cosmetic damage generally does not warrant replacement, but in the event that an item is significantly damaged on arrival, you have 30 days to report it to [email protected] with pictures of the damage. Replacements are addressed on a case-by-case basis, and require that shipping costs are paid again.

It's important to keep your address up to date via the survey. Backers will be notified before addresses are locked in at least a week before fulfillment begins. If there are any questions surrounding exact timing, feel free to email at [email protected]

We anticipate Backers will receive the final version in digital form during Q4 of 2024 or Q1 of 2025, and hardcover versions no later than Q2 of 2025.

We charge shipping via the Pledge Manager when the product is complete, which is anticipated to be Q4 2024, or Q1 2025. International Backers are expected to cover VAT taxes, and final shipping costs will be sent out at that time. Estimated shipping costs at this time for a single hardcover are... US - $8 CAN - $19 MEX - $24 UK - $29 EU - $29 AUS - $38 NZ - $38 Other - $50

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.