Project Update: Update on Shipping
Hi everyone,
I'm following up from the last update I had made earlier today. Due to some miscommunication, it turns out I had charged the shipping fee without first crediting each backer if necessary. This affected backers pledging for both @kittyalyst's and my projects. I have been in touch with BackerKit since, and they will be processing the refund for me now that I have separated each backer into their correct shipping regions.
I apologize for the mix up! Here are the correct shipping prices listed below (total):
Canada: $9 CAD
USA: $15 CAD
Everywhere else: $20-25 CAD depending on weight
And the amounts being refunded:
Canada: $6 CAD
USA: $8 CAD
Everywhere else: $6 CAD
I will follow up with another update once BackerKit gets back to me and the refunds have been processed! I apologize for the inconvenience, but everything else regarding shipping should be moving smoothly from here on out.
For any other questions, please feel free to contact me at [email protected].
Cheers,
Xiumai
I'm following up from the last update I had made earlier today. Due to some miscommunication, it turns out I had charged the shipping fee without first crediting each backer if necessary. This affected backers pledging for both @kittyalyst's and my projects. I have been in touch with BackerKit since, and they will be processing the refund for me now that I have separated each backer into their correct shipping regions.
I apologize for the mix up! Here are the correct shipping prices listed below (total):
Canada: $9 CAD
USA: $15 CAD
Everywhere else: $20-25 CAD depending on weight
And the amounts being refunded:
Canada: $6 CAD
USA: $8 CAD
Everywhere else: $6 CAD
I will follow up with another update once BackerKit gets back to me and the refunds have been processed! I apologize for the inconvenience, but everything else regarding shipping should be moving smoothly from here on out.
For any other questions, please feel free to contact me at [email protected].
Cheers,
Xiumai
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