What's Shipping Now (Phase 1)
Phase 1 US domestic shipping is currently being processed by our fulfillment partner.

If you received your package and something seems off or missing - please reach out to us at [email protected] so we can address this. There are a few missing components or incorrect component messages we have gotten along the way - these will be addressed as soon as we receive our replacement/extra components. But if you have one of these concerns, let us know right away via email.  

This includes:

If you ordered any combination of the above and are located in the US, your package is either on its way or will be shipping soon. Orders are going out in batches, so if yours hasn't shipped yet, it's coming. We did have to send more copies of the ArchRavels Base Game to fulfillment, so if your order includes the Base Game and it has not shipped yet, that is why. We expect that they will arrive with them this week.

International shipping details will be coming in a future update - We're going to be hand-picking, packing, & shipping these due to the volume & volatility of international shipping. 

As previously mentioned, we split the fulfillment of this campaign into 2 phases. The 2nd phase will ship later this year and will include items that were not covered in Phase 1. 

Both Rivals! & Award Season have been submitted to our manufacturer and are moving through proofing now. We are also waiting to receive the Gametrayz materials. We're targeting later this year for Phase 2 shipments. We'll share a more specific window once we're through proofing and into production.

Phase 2 will ship separately at no additional shipping cost to you. You will not be charged again for shipping.


A Note on Tracking

Tracking emails are being sent as orders ship, but some of you may have received your package before getting a tracking notification — or not received one at all. Orders are going out in batches and tracking numbers follow as they're processed.

If you haven't received your package and don't have a tracking number, email us at [email protected] and we'll look into it.

I've run out of ways to sign off these messages ¯\_(ツ)_/¯

We're still here. We're still grinding on finishing this up. Everyone involved with XYZ really appreciates those of you who have expressed your empathy, understanding, and patience as we work through all of this.  It's honestly the only reason we've kept going here.  

Stay Crafty,
Team XYZ

PS: If you have an issue, please email us ([email protected]); if you just mention it in the comments here, I promise it will likely be missed.