Hello, you incredibly lovely, patient and understanding souls.
Happy New Year, and wishing you much joy and health for this year of the Wooden Snake.
I want to thank you s...
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78 Tarot
2 months ago
Shipping Update! Good News!!!
Hello everyone!!!
I finally have some news about shipping, and I’m so excited to share it with you! Woohoo! 🎉
First, I want to thank you all...
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78 Tarot
3 months ago
78 Tarot Nautical: New Wave & Companion Deck - Oracle of the Healing Waters
Hello everyone!
I just had to come here and let you all know how incredibly grateful we are for your kindness, patience and understanding about the unfortunate delay in prod...
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78 Tarot
3 months ago
Shipping Update
Hello, wonderful supporters.
We have been working non-stop behind the scenes to get you the best update we can.
I am going to be fully transparent with you....
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78 Tarot
4 months ago
Status Update
Hello Party People!
Sorry it has been awhile since an update, the fact is I do not have much of one.
The printer we are working with has made some very large errors in our pro...
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78 Tarot
6 months ago
A Gift for You!
Hello Everyone!
First a little update! We had planned to lock orders today but we are running a tad behind! Myself and family had Covid the past two weeks and I am still recove...
Hello, you incredibly lovely, patient and understanding souls.
Happy New Year, and wishing you much joy and health for this year of the Wooden Snake.
I want to thank you so much for your patience and understanding as I navigate this very new challenge for us, and that was changing printers due to our former one completely ghosting us and taking our deposit. They had bullied me into "securing materials" by giving them a large deposit and we have tried everything to retrieve it but just could not do a thing about it since its China. I learned a very hard lesson, and it really took the wind out of my sales, if I am being perfectly frank.
We worked hard to find a new printer, and finally found one that is reputable but still affordable, but they have never printed our decks so it has been a steep learning curve. The last update is that they printed the completely wrong type of box, and have to reprint them. This is not anyones fault, we just had a custom made box with our other printer, so it has been a challenge to reproduce it. We will not sacrifice quality to get these printed quickly, as much as we want to get these done as fast as possible, we just do not want a faulty product that you hate.
So I have mailed them directly our box and they will be reprinting it now based on the exact box we had before. Looking back, I should have done this to begin with, but I did not think it would be a challenge for them to reproduce it.
I am doing everything in my power to complete this project. Everything has taken a back seat in our production schedule because of this, so we are trying to hurry this as fast as humanly possible.
I will hopefully be able to get them flown to me instead of the sea, Im negotiating a way to do this...
I do not take this delay lightly, I have run 14 campaigns (15?) the past decade and we have never had so many issues.
This new printer is wonderful, it is just a brand new project that they had no previous experience printing. We had to go with a smaller more affordable printer in order to match our previous printers pricing, so they are wonderful but not a huge factory.
I do not get any notifications from BackerKit when you comment, I apologise if I have missed a question.
My direct email is [email protected] so please feel free to use that for any communication, as I want to be sure I get your question or concern.
Thnk you again for being so understanding, self publishing has been a bit of a challenge for many creators this past year, I was hoping we could avoid any challenges but here we are...
I will update the second I have dates from my printer <3
I have a question about the "Limited Edition - 78 Tarot 10th Anniversary Deck - Celebration of Global Tarot Art" kit I backed back in spring. Who can I message? I just found a message that was buried & I missed it.
I finally have some news about shipping, and I’m so excited to share it with you! Woohoo! 🎉
First, I want to thank you all from the bottom of my heart for your patience as we’ve navigated these very challenging times. It’s been a rollercoaster, but we’re finally seeing light at the end of the tunnel. I’m thrilled to let you know that we’ve found an amazing new printer who is able to meet our high standards, and we’re working around the clock on finalizing the templates with them. My goal is to have these ready to print by the end of the month. Once they’re finished, they’ll be on a boat, and we’re hoping for a December arrival—though realistically, it may be more like January. As soon as they land, we’ll be shipping them out to you right away.
For those who’ve asked about the add-ons being shipped separately, I’m setting that up with our fulfillment team on Tuesday (tomorrow is a holiday here). So, you’ll be seeing those soon!
I also want to take a moment to thank every single one of you who has already backed our Nautical project. The past few months have been full of unexpected twists, and your support and love for our artists have meant the world to us. As a token of our gratitude, we’ll be applying a $5.00 credit to your shipping, and if you’d prefer to wait until Nautical is ready, you can combine the shipping with our Anniversary deck to save on costs. We’re aiming for Nautical to arrive in March, but we’ll do our best to get it to you sooner if possible!
We truly appreciate your trust and understanding during this time. In all our years of printing decks, we’ve never faced anything like this, and we’re hopeful that this will be the last curveball we have to dodge.
We’ll keep you updated and let you know as soon as everything is packed up and ready to set sail.
Thank you again for being so amazing.
We can’t wait to get these beautiful decks into your hands!
With all our love and appreciation, Kayti (and Trish, Del & Chris) ❤️
I just had to come here and let you all know how incredibly grateful we are for your kindness, patience and understanding about the unfortunate delay in production.
We are very thankful to have built such a wonderful community, and we are so glad you trust us to give you the best product we can, because the artwork deserves no less.
I have some good news, we have been in touch with several new printers so the process is moving right along. My hope is to print 10th Anniversary well before our second 2024 deck so we can get these out to you ASAP. Even if that means us paying more money to expedite the process.
For everyone who contacted us about sending your partial shipment, I have been in touch with my fulfillment center and we are getting the ball rolling with that. Expect a tracking number within the next week.
For those who asked, we are launching our second 2024 project on 11/7 and it will run until 11/22. We are doing our best to raise as much as we can for our artists before the holidays. You can find the link to our page to follow here.
We have been working non-stop behind the scenes to get you the best update we can.
I am going to be fully transparent with you. Most of you have been with us for years, and you know how important it is to us to have a good printer. One who is reliable and does not make errors.
We had an expensive misprint with our last project using these printers, but in order to keep this card stock everyone loved we had to use them again for this project.
I won't go into details, but suffice to say they have been very difficult to work with and after several failed attempts we have no choice but to forgo our materials deposit we made to them and work with a different printer. And DONT WORRY! We found the exact card stock.
We refuse to allow anything but a perfect print for this very important deck.
This clearly will put us well behind our production schedule, so we have been hard at work thinking about how to handle this fairly. We have no new dates yet but we are expediting this as fast as we can.
Here are the incentives we have for you:
1. Everyone who backed our 78 Tarot Anniversary will receive a 5.00 credit for our next campaign - 78 Tarot Nautical & Companion Oracle - Healing Waters- launching on Kickstarter on 11/7.
2. Everyone who backed our 78 Tarot Anniversary will get a special pin from our Nautical campaign.
3. Everyone who backed our campaign will receive a special recorded collective reading by Trish Sullivan
4. Everyone who backed our campaign will have the option to combine shipping of both Anniversary and Nautical (our new deck launching on Kickstarter on 11/7).
5. Everyone who backed our campaign will have the option for us to ship your non-78 Tarot Anniversary rewards at half price (as much as we would love to ship these for free we simply dont have the money). This means you can get them right now if you pay a small amount of extra shipping.
We struggled with how to go forward with this issue, as it is not something we have experienced in our decade of printing. We hope this is fair to you all. We spent a lot of time thinking of the best incentives we could.
IF you want to have your items partially shipped by paying half shipping, PLEASE email us - [email protected] and tell us your name and address and we will email you an additional invoice for shipping if needed.
Now, before I go, I want to let you know that we tried to make it work at Backerkit before deciding to return to Kickstarter. The truth is, we have to be where we built our project from the ground up. We gave it our best, but we just need to be where we can get more eyes on our project. We will still state our NO AI policy on every project. Our ethics have not wavered, but we need to do what is best for our backers and our artists.
That is all for now.
We very much hope to see you on 11/7 for our Nautical New Wave Kickstarter. Our artists have been working for a year on this Tarot deck and Healing Oracle. And we are so excited for everyone to see it.
