Frequently Asked Questions
Find answers to your questions
Project FAQ
The goal is for all orders to ship by mid June! Some delays are to be expected, but if all goes according to plan you should receive your order mid to late June. If anything happens to delay shipping, like manufacturing issues or missing items, I will be sure to let you know though campaign updates. Please see Timeline section for more details.
Yes! When you pledge, there may still be pin designs or items that haven't unlocked yet, but if you pledge now instead of waiting for them, you can help us reach the funding goals. If the design you want still hasn't unlocked by the end of the campaign, there will be one last chance to unlock them in the survey!
Almost all of the previous enamel pins I've made have been hard enamel and gold plated, so why change? I wanted to do something a little out of my comfort zone with these designs, and I think the dyed enamel/ screen print style would be a fun challenge! When first sketching out these pins, I initially tried designing them with the usual gold plating and hard enamel in mind. But with the cute and bright nature of these designs, I decided that dyed metal with screen printed details would work the best for this concept! The limited color pallet and simple, easy forms of the bread beetle really inspired me to challenge myself to make as many of these bugs work with the new material direction, and I couldn't be happier with the result!
I will! Once we've unlocked the first few stretch goals, I'll open up the Pastry Box (6 pins) and Deluxe Pastry Box (12 pins) pledge levels. Both will allow you to get more pins at a discount, and I'll throw in some extra freebies like stickers and sticker sheets!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.