Frequently Asked Questions
Find answers to your questions
Project FAQ
You can add on an extra pins at early bird pricing by editing your pledge through the add on section. This tier will be limited and only available during the first 48 hours of the campaign. Once you have reserved your early bird tier, you will retain access to all benefits associated for the duration of the campaign. Please be advised not to change or swap your tier after the initial 48 hours are over as you will lose your spot!
You will be able to add on more pins and other goodies through the add-on tab when editing your pledge!
Absolutely! Even if it has not been unlocked yet, pledging will help contribute towards the funding goal! You won't be charged until the end the campaign, so you are free to edit your pledge as you please!
At the end of the campaign, you will be sent a survey where you can fill in details such your shipping address and also choose the design(s) you pledged for!
The pledges during the campaign do not include shipping prices. This is to help ensure accurate pricing for shipment. Estimated shipping costs are listed under the shipping section in the campaign story!
Yes! After the campaign has ended, you are still able to add on items until the survey is locked in.
Any leftovers will be added to my shop or sold at in-person events, however the pins, keychains, and stickers will be listed at a higher price! The current campaign price, along with any bonus freebies, is exclusive only to Backerkit so if you would like to get them at a discount, now is the best time to do so!
Yes! I will be manually checking all add-ons. If you added on enough pins to qualify for some freebies, I will be sure to add them to your pledge. (Example: You pledged for 1 pin and later added 4 more pins. You will receive 1 free mini pin and 2 free stickers.)
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.