We are shipping out orders using the Backerkit segments feature! This allows us to group up your orders into sets of 100 for the workday to B grade and pack. This also means we are locking addresses in sections and by week. If your order is going out that week, you will receive a 48 hour notification email on Monday or Tuesday for final address lock. Please update your address on time, as we are buying and printing shipping labels after that 48 hour period. You may update your address on your own at any time by following these steps below.
HOW TO UPDATE YOUR ADRESS > Go to your account > Your pledges and surveys > Go to the beetle bags campaign > View pledge > Update your address > Save changes
FREQUENTLY ASKED QUESTIONS > Can you add to your order? > Can I refund my order? > Can I change my bag? Yes, you can, please email us on our support email [email protected] We're happy to help. Please be patient if we don't respond to your email immediately; we are both disabled and can't always work due to various issues. Your email will be answered, when we can respond to emails, we do so one by one until we are up to date.
> Does ChimeraBunny pre-pay for import fees? Yes
> What's the status of my order? If you have not received a 48 hour notice for final address lock email, your order is not scheduled to be sent out that week. Keep in mind if you ordered a product/ addon that is still being manufactured as apart of your order; we cannot send your package until all items of your order are ready to ship at once. This is because you only paid for shipping once. Please refer to our manufacturing update posts for status on items you purchased if you are curious.
> Why haven't you responded to my backerkit help request? Your backerkit help request emails backerkit not us. If you have something you need customer support for, please contact our customer support email listed at the bottom of every update [email protected]
IF YOU HAVE RECIEVED A 48 HOUR LOCK EMAIL, BUT NOT AN EMAIL FROM EASYSHIP WITH YOUR TRACKING NUMBER OVER A WEEK LATER- THERE WAS A PROBLEM WITH THE INFORMATION YOU PROVIDED IN YOUR SURVEY. PLEASE CHECK YOUR EMAIL[email protected]We will email you if this problem occurs. We cannot make your shipping label due to inadequate information. (usually missing import ID from Brazilians)
Hello everyone!! Very exciting news, we will be beginning fulfillment this month for orders that only include finished items ✅! Tomorrow we will be receiving 67 boxes of plush beetle bags, so it’s time to charge cards for shipping and begin locking addresses so we can start getting these out to you! (If your order includes items not yet finished, it will wait for those items to finish since we ship orders as a whole)
ITEM STATUS:
Beetle bags - stag beetle, Picasso bug, ladybug, and giraffe weevil have been approved for production! Acorn weevil we’d love to hear your thoughts on, image below
✅Beetle bags - PRODUCTION COMPLETE for: Coconut, Goliath, Hercules, and Japanese rhino beetle
Centipede Bag - manufacturing in progress
Plush pencils cases - manufacturing in progress
Centipede Varsity - manufacturing in progress
Stickers - manufacturing in progress
✅Enamel pins - PRODUCTION COMPLETE
✅Embroidered keychains - PRODUCTION COMPLETE
Beetle Beret - still working on getting the shape to hold how we want it to, will have a vote in a future update for which one you would like us to produce
As a reminder, if you need assistance with your order we are more than happy to help you out at our email [email protected] to make sure you get your items!
Hello all! We apologize for the late update! Thank you all for being so patient, as always, we’re excited to show you some samples that have come in! Shipping for the campaign may be delayed due to recent global economic instability effecting freight shipping;our current estimate is a two month delay. We deeply apologize for the lack of updates. We had to rearrange the budget a bit because of the price changes. We also wanted to wait out the instability, so we could make an update that had a definite shipping timeline. However, at this point we feel it’s better to post more regular updates, and be transparent that our fulfillment timeline is now not a hard deadline. We will be updating if there are any more changes to fulfillment, but thankfully as of now it’s only a two month delay.
That being said, most of our samples came in better than expected! Manufacturing for Coconut beetle, Goliath beetle, Hercules beetle, and Japanese rhino beetle are finished! The bags are now on their way and will get to us in one month! Onto the samples!
ITEM STATUS:
Beetle bags - stag beetle, Picasso bug, ladybug, and giraffe weevil have been approved for production! Acorn weevil undergoing color changes again as we try to match the original concept art
✅Beetle bags - PRODUCTION COMPLETE for: Coconut, Goliath, Hercules, and Japanese rhino beetle
Centipede Bag - manufacturing in progress
Plush pencils cases - manufacturing in progress
Centipede Varsity - manufacturing in progress
Stickers - manufacturing in progress
✅Enamel pins - PRODUCTION COMPLETE
✅Embroidered keychains - PRODUCTION COMPLETE
Beetle Beret - still working on getting the shape to hold how we want it to, will have a vote in a future update for which one you would like us to produce
As a reminder, if you need to change addresses at any time we are more than happy to help you out at our email [email protected]
(SCROLL TO BOTTOM FOR ITEM STATUS AND SHIPPING ETA) Hey everyone! Apologies for the slow update, as usual we ended up having more bad health days than accounted for 🥲. But we have super exciting news, we finally have a centipede varsity jacket sample that we can show!
Not sure why they used brown, but no worries! We’re having it corrected to match the concept artwork and putting it into production ASAP
Digital mock up of color changes:
We also have photos back for the first ladybug bag sample! In my opinion it could be a lot cuter and closer to the original sketch, so we’re going to have it go through another round of revisions For the acorn weevil, we’re getting a lot closer to the colors but still not quite there. Hopefully this next one can be the finalized version!
Giraffe weevil is almost perfect! I do want the legs to be a bit different tho, they kinda look goofy here haha
I’d also like to share some photos of the embroidered keychains: And finally, enamel pins have just completed manufacturing and are on their way to us now!
ITEM STATUS:
Beetle bags - manufacturing has began for all bags with a completed sample! (Includes: coconut beetle, rhino beetle, hercules beetle, goliath beetle, and stag beetle) Any beetle bags not listed here are still having revisions
Centipede Bag - manufacturing in progress
Plush pencils cases - samples in revision (no new photos yet, catch them in the next update)
Centipede Varsity - manufacturing will begin at the beginning of March! Final sample will have original grey colors of the concept art
Stickers - manufacturing in progress
✅Enamel pins - PRODUCTION COMPLETE
Embroidered keychains - manufacturing in progress
Beetle Beret - Sample was complete, but wasn’t exactly what we are looking for. Looking for alternative manufacturers (the search continues)
ADJUSTED TIMELINE:
For items on schedule, refer to original graphic from the campaign! However, we did end up having a lot more sample revisions than expected/accounted for initially. A lot of items got delayed since we want them to be as close to the original artworks as possible. Any product currently still in sampling has a new estimate of shipment starting in June/July and going through August-September. If you need help changing your shipping address at any time we would love to have you email [email protected]!
Thank you so much again for your patience 🪲💖 Next update should include photos for the remaining sample updates/revisions and announce more items going into manufacturing! Let us know your thoughts on the current sample photos below :D
Beetle bags - manufacturing has began for all bags with a completed sample! (Includes: coconut beetle, rhino beetle, hercules beetle, and goliath beetle) Any beetle bags not listed here are still having revisions
Plush pencils cases - samples in revision
Centipede Varsity - sample in production (pictures are just around the corner!!!)
Stickers - manufacturing has began!
Enamel pins - manufacturing has began!
Embroidered keychains - manufacturing has began!
Beetle Beret - Sample was complete, but wasn’t exactly what we are looking for. Looking for alternative manufacturers
What are your thoughts?
Now’s your chance for feedback on the current samples! We will be moving forward with all of the changes listed in the visuals, but are there any things we overlooked?
Due to the samples being somewhat delayed, we will move ahead on locking the surveys to keep on schedule for manufacturing the other items. However, we will allow you to change your selection on any item sample that wasn’t finished before survey lock! You can contact us [email protected] for changes after the surveys lock (or for any other questions you may have).
I do apologize for the delay on creating this update, my mom has breast cancer so we’ve been busy visiting and taking care of her. It’s made working a bit difficult (on top of the both of us being chronically ill already) but we are doing the best we can! Thank you so much for your patience <3
