Hi adventurers!

Just wanted to update- we got a message asking about a shipping notification they got awhile ago. mentioning there was no movement.
Fret not! Nothing is lost- We're waiting to pack the majority of the orders before we send everything out. Right now we're just waiting for a few more pins to come in that were held up at port because of tariffs. 

By default our fulfillment software automatically checks "notify" whenever we purchase a label, and we normally purchase ahead of time- we will make sure you still receive your tracking number, but will announce in the updates when shipping phase officially starts.

Apologies for the delay! We hoped to surprise ship far ahead of our timeline, but with the situation with tariffs and sudden manufacturing issues we're unfortunately.....*on time* with our predicted schedule. If things arise and the period gets longer, we will make sure to stay in your ear and updated. 

Thank you all for being patient with us!

Stay Legendary,
- Tokii and Jacob
CritCreations

Hi Adventurers,

It's that time....Packing begins. We've been figuring out new and more efficient ways to pack, we bought new shelves, we've sorted the rewards, now we're getting ready to pack!

Unfortunate delay- While going through our packing we noticed we are short 150 pins (specifically USA and Medieval Europe Black NIckel)....since it's been a bit since we've received them....our manu refuses to cover their replacement, so. We will be paying a bit more to vamp up production again to get them in.

Not to fret, no extra charges on ya'lls ends, we'll be covering everything and will make sure your dragons land home safely. It may be another 2 weeks until we continue packing, but that will give time for people to complete their surveys if they haven't already- Namely those with Norse, Europe, or West Africa selections (you should have gotten an email if you need to redo your survey)

Everyday has been a learning experience, and I'm happy you guys have been so patient with us ToT

But that should be all for today, just wanted to make sure to keep you guys updated :>

Stay Legendary,
Tokii and Jacob
CritCreations

Hi Adventurers,

We've unlocked both addresses and orders for Norse, West Africa, and Medieval Europe pin holders but it's come to our attention that many of you still can't access your survey to edit it. We reached out to Backerkit staff for further assistance, still waiting for guidance.

In the meantime if you have pins in your order for West Africa, Medieval Europe, or Norse, please send us an email with your name/survey number and which version of the pins you'd like to get. 

[email protected]

We'll go through each one by hand to make sure you have what you'd like. If there is no answer for those surveys in the next few days, we will default to the Limited Misprint for your order.

Thank you for your cooperation, sorry for the headache!
-CritCreations

Hi Adventurers,

Apologies for the double update today, we try our best not to update too often but we just want to make sure people have enough time to do corrections.

Regarding the Norse, Medieval Europe, and West Africa pins, emails have been sent out specifically to those who need to finish answering their surveys/making selections. If you do not receive an email, there's no further action needed on your end. Those people who need to finish their surveys- orders (from what staff says) are unlocked and editable. 

If there are any issues or questions don't hesitate to reach out at [email protected]. We try to check comments daily, but the comment system isn't the best on this site- so if you don't hear from us a direct email works much better :>

In the meantime we will be continuing packing orders and looping back to the unanswered surveys in the next few days so we can stay on schedule. No wasted time here.

Stay Legendary,
Tokii and Jacob
CritCreations

Hi Adventurers!!

Happy news, we started fufilling orders today! But.... we noticed a lot didn't have their pin selected- namely those with Medieval Europe, Norse, or West Africa designs (these specifically were missing because we resent surveys to give a choice between remake and misprints). Without those we don't know what to send, and have to go in manually to look at every order's history to see what original design was picked in their old survey.



If you have any of these (Medieval Europe, West Africa, or Norse) in your order- please check your order and select which version you like.
 Email Us with the version you'd like.
If not, you will receive the Limited Misprint version of the pins in your package when it comes across our table. Thank you so much for your patience! We will give 2 days for those to correct their surveys. Please don't hesitate to comment or reach out to [email protected] for any questions or concerns.


Tokii and Jacob
CritCreations