In regards to shipping, first I would like to say that the UPS packages seem to be shipping to their destinations smoothly. Most of them have already arrived, and additionally we are expecting to receive an update later today on the few UPS packages that have been delayed. As for the USPS packages, tracking numbers have still not been updated. However, since shipping is slower we'll make sure to keep an eye on it over the coming week.
Next, many of you are certainly aware of us having to reopen surveys due to some misprints we had for a handful of pin designs. Afterwards many of you received a number of email notifications to resubmit your survey. The reason this was important is because we cannot look at the answers you gave prior to the surveys being reopened. So for the handful of you that never resubmitted your survey, your order appeared with blank spaces in place of any specifications of what you wanted between the six different options available in the re-opened surveys. Because of this, anyone who never fulfilled their survey, despite the notifications urging them to do so, will not be receiving any items corresponding to an order that's been edited post-fulfillment.
Lastly, we would like to thank each of you that have reached out through our email notifying us of missing items in the shipments that you've received. We've begun filling additional packages to fix those mistakes which are likely to be sent out in batches over the next couple weeks. Thank you for your patience <3
