Averil | DoomBloomArt
CREATOR
8 days ago

Project Update: Information on Stuck Shipments & Late Payments/Backers

Hello everyone!
Not a project update per se, but a PSA on the status of some of the US shipments.

Some of your shipments are going through John F Kennedy Intl, where they have been stuck, some of them for almost a month now. USPS has not received those parcels yet, because they first get processed by customs before getting handed to the last mile carrier, so your USPS tracking numbers aren't working yet (but tracking via Transglobal Express like described in the previous update will work)

I'm in touch with Transglobal Express about this already, and they told me that their bundled shipments are being held there at the airport. I think (am not sure) it's because of some problems at that particular airport with TSA/Customs enforcement due to partial shutdown (?).
Be assured that if your parcel was lost or is stuck for an unreasonable amount of time, I will re-send it no questions asked. 
This is unfortunately outside of everyone's control right now.

Unrelated to this:
I will retry all failed payments a couple more times, and send out everything that gets fixed in batches. 
If you have reached out to me about your payment before, don't worry - for everyone else, it will be the last chance to claim rewards, as the project will close someday and after that, no more fulfillment will be done, no matter the partial payments, as stated in the Disclaimer. 
If you are experiencing problems with payments, you can also reach out to me for an alternate payment method.

That's it for now!
For everyone else, I hope your pins have arrived safely or will arrive soon and that you're happy with them!

Best
Averil
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