EDIT: Refunds have been issued for taxes, shipping charges, and any tariffs charged 02/27/2026. BackerKit said these refunds may take 5-11 days to reach you.
I just recieve...
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electistudio
2 months ago
Project Packed and Shipping! Female Villager Available for Download
Everyone's Bloody Hollow pledges are packed, and fulfillment to the US is shipping right meow. UK/EU/AU are soon to follow.
Updates to STL distribution
• Multi-part Villa...
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electistudio
3 months ago
Addresses Locked
We started the process of locking fulfillment addresses on January 15th. Addresses should be locked by the 16th.
Wait I have a new address!
If you have a last minute chan...
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electistudio
4 months ago
January Update
All miniatures are printed and shipping to the warehouse. The books are expected to arrive on January 13, 2026. We should be ready to start fulfilling orders in mid-Januar...
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electistudio
5 months ago
Customer Service Form
The Digital distribution went out to most people successfully, but it made me remember I created this form to help me expedite your requests.
➡️ Contact form here: https://...
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electistudio
5 months ago
November Update | PDF and Digital Miniature Delivery
STL Miniatures and Core Rules PDF have been uploaded and sent to backers who completed the survey.
I've finished with what I think is a print-ready layout. My hope, though...
EDIT: Refunds have been issued for taxes, shipping charges, and any tariffs charged 02/27/2026. BackerKit said these refunds may take 5-11 days to reach you.
I just recieved the deeply unfortunate news that our fulfillment team has shipped orders DDU (unpaid duties), not DDP (duties paid) as specified. So all international orders will behave differently than expected. It's well documented and understood by both parties that this was a mistake by the fulfillment team (a separate company), but I know that means little when you're the one receiving the package.
What's going to happen?
Some carriers might just deliver it to you, no problem, as we've seen already in a few countries. Others may require you to pay the VAT only. Some might even charge you painful additional processing fees. Every nation, carrier, and authority may handle it differently. Unfortuantely it will be impossible for me to reverse the mistake.
What can Electi do about it?
Obviously, I'm going to start the process of refunding VAT
I'm seeking recourse with the party responsible for the mistake
Keep open communication
Consider a different partner for the future
I understand this update might be disappointing, and I truly appreciate your trust. Surprise costs are always a tricky part of crowdfunding, and I want you to know I've often covered them myself to protect my backers. Unfortunately, this time, all we can do is apologize and issue a refund for the VAT we collected.
