Project Update: Books arriving in the US! Books sent out to rest of world
US Fulfilment
Books are expected to arrive in at port in the US this week. This means US backers should have their rewards in June, a bit earlier than originally planned for July!
We are waiting for customs clearance, and to see if a tariff invoice will apply for us to pay. US backers will not need to pay any extra costs to receive their rewards.
An address verification email will be sent to US backers from Quartermaster Logistics at the end of May or early June. Backers can update their delivery address if needed via that email.
Rest of the World Fulfilment
All books for the UK, Europe, Canada and Australia have now left our warehouse!
Backers in Canada and Australia may not have received their tracking email yet, as this will be sent via a local courier once it arrives in your country. If you have not recieved your parcel or notification email by the end of May, send us a direct message to the customer service email.
UK Games Expo
Backers who have requested to collect their rewards at the UK Games expo in person have been individually contacted and issued a refund on their shipping fees. We look forward to seeing you there next week!
The EN Publishing stand will be in Hall 3, stand number 3-525. See the full UKGE map and program here.
Customer Service
We will keep you updated here on the Backerkit page with updates and in the comments. You can also email us directly to [email protected] with any questions. We will always try to get back to you as quickly as possible.
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