Frequently Asked Questions
Find answers to your questions
Project FAQ
Once the project is over, all the unlocked pins will be available to be chosen from in a survey that will be sent out to all backers once the project is funded. There, you will be able to choose which pins you can get depending on which pledge tier and add-ons you picked.
Yes, you can pick the freebie pins as an add-on for an extra price. These freebies will NOT be available post-campaign. They are a Backerkit exclusive.
Shipping will be charged during the survey of the project. Your initial pledge doesn't count the shipping of your items. Refer to the shipping section in the story of the project for shipping pricing information.
Yes, you'll be able to order the pins after the campaign in my storefronts and at in-person events. The campaign is to help fund the production cost of these pins, so only the funded pins will be available post-campaign. Any pins that didn't reach their stretch goals will be made at some point during the next months out of pocket.
You can change your address as many times as you need during the survey, up until the surveys get lock in. If you need to change your address after the survey then contact me through the campaign support or through any of my socials.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.