BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do I choose the design I want?
Once the project is over, all the unlocked pins will be available to be chosen from in a survey that will be sent out to all backers once the project is funded. There, you will be able to choose which pins you can get depending on which pledge tier and add-ons you picked.
Can I get the collab freebie pins even though I didn't back the partner project or six of the collab projects?
Yes, you can pick the freebie pins as an add-on for an extra price. These freebies will NOT be available post-campaign. They are a Backerkit exclusive.
When is shipping charged?
Shipping will be charged during the survey of the project. Your initial pledge doesn't count the shipping of your items. Refer to the shipping section in the story of the project for shipping pricing information.
Will your pins be avaible afterwards?
Yes, you'll be able to order the pins after the campaign in my storefronts and at in-person events. The campaign is to help fund the production cost of these pins, so only the funded pins will be available post-campaign. Any pins that didn't reach their stretch goals will be made at some point during the next months out of pocket.
I need to change my address.
You can change your address as many times as you need during the survey, up until the surveys get lock in. If you need to change your address after the survey then contact me through the campaign support or through any of my socials.