Hey friends, after a fresh round of proofing and review, we’re happy to announce that the cover has been corrected and the POD version of Deep Cuts is once again available through DriveThruRPG.
On Friday we sent out a fresh set of at-cost POD codes to everyone who pledged at the $12 level and up. You can find your code on your BackerKit pledge manager page under Digital Downloads.
For those of you who were quick on the draw, there was an issue with DTRPG where their printing partner had disabled the Deep Cuts POD in their system and the code couldn't be fulfilled. That has now been resolved and you should be able to order your POD copy.
If you can't redeem the coupon code you were issued on Friday, email [email protected] and we'll send you a new code.
For those who ordered a copy of the previous version of the POD with the flawed cover, at this time you should have received a refund through DriveThruRPG.
If you have not, please check your spam folder for a message from them. If you don’t find anything, please email us at [email protected] with a copy of your DriveThruRPG order receipt and we’ll sort it out.
And again, if you have the flawed POD copy of Deep Cuts you are free to keep it and use it as you see fit. The contents are no different than the off-set print run we’re releasing in stores next week. Use it as a mark-up copy, reference for the table, or lock it away as a rare “white label” copy never to be released again.
Thanks again for your patience and understanding as we worked to correct this issue. We missed the mark in QA on this one and we’ve implemented a new workflow to lower the chances it will happen again.
Hey friends, We just have two short updates for you today!
1) The physical copies of the Red Ledger have finished printing and our warehouse has started sending reward packages that include it! So if you pledged for the Devil's Bargain Bundle or bumped your pledge to include the Red Ledger as a physical add-on, the warehouse is working on sending out your complete rewards package right now. Thanks for your patience.
2) We're actively working with DriveThruRPG to refund anyone who ordered the POD version of Deep Cuts with the defective cover. We have instructed them to issue a refund for the full cost plus shipping. You do not have to email them (or us) to get your refund. They identified the full list of affected orders and their customer service team is proactively working through them.
As a reminder, if you got a defective cover you are free to do whatever you want with it. There is no need to return it to us or to DTRPG. Use it as a reference copy, draw your own "alternate" cover, gift it to a friend - whatever you decide to do. The text inside is accurate, it's perfectly useable.
We are still waiting to get final approval on the corrected POD. When that happens we'll send out a fresh set of at-cost POD coupon codes. Again, you won't have contact anyone to receive those. We'll email everyone through BackerKit when they are ready to claim.
Again our apologies for the hassle with the POD. We're putting new redundancies into our production workflow to help prevent situations like this from happening again.
That's the latest. Thanks for your patience and support. Have a great weekend!
Just before last week's holiday we found out there was a significant cosmetic error with Print-On-Demand copies of Deep Cuts. The cover logo displays as a white box rather than the image of the title and forge it should show.
(Short explanation: The PDF used for POD printing didn't have the transparency layer properly configured and it slipped through our proofing process.)
We corrected the cover files and uploaded them to DriveThruRPG this morning.
We've requested another round of proofs, which should take about 3-4 weeks. (That's just how long it takes to print and ship a physical proof to us for review, we don't have any special expediting options on that process.)
Once the new proofs are approved, we’ll issue a fresh set of at-cost coupon codes for the Deep Cuts POD.
In the meantime, we’ve canceled the existing POD codes for Deep Cuts.
We're very sorry for the oversight here, and want to apologize to all of you for the interruption. We're changing our proofing workflow going forward so it's far less likely this situation will happen again.
If anyone received a defective copy, sit tight! We are still actively talking with DriveThruRPG about the problem, but our intention is to make sure everyone who ordered a POD copy will get it refunded entirely (including the shipping cost). As covered above, we'll then be in a multi-week process of trying to make sure the POD is correctly configured, at which point we can issue the codes again and folks can place their orders again for a nondefective copy.
We'll post another update and send out an email blast to everyone when we're ready to send out the new codes. Appreciate your patience on this one.
Shipping Status Our fulfillment center continues to spin out parcels as fast as they can process them. So far, they've shipped 2053 sets of rewards with another 771 in the queue.
Unfortunately shipstation does not have a convenient public interface where you can check where your order is at, so please hold tight as we work to send these out. (And keep in mind that like everyone else in the US, our warehouse will be taking a pause over the Thanksgiving holiday.)
Red Ledger Update As we mentioned in our last update, our printer encountered a glue shortage that delayed production of the Red Ledger. That's been resolved and we expect that order to finish up at our printer late next week. So if your pledge includes the Red Ledger, we're hoping to start sending out those orders in the next two weeks.
Scurlock's Vault - ALL STRETCH GOALS COMPLETE! With the recent addition of Allison Arth's Gentleman Scoundrel, the contents of Scurlock's Vault is now complete! Once again the full line-up includes:
A form-fillable PDF of the Red Ledger for you to use on your laptop or tablet. This thing is loaded with score trackers, character trackers, campaign logs, maps, rules references and more. It's a terrific resource for running your game.
A dozen Blades in the Dark digital wallpapers designed by John Harper
Broken Spire a supplement with three advanced Crew playbooks centered on an effort bringing down the Emperor by Sean Nittner
City of Red Waters by Ash McAllan, a alternate setting for Blades where ambition, decadence, and vampires all mix.
Gentleman Scoundrel by Allison Arth, a solo game set in Doskvol which is played with a deck of playing cards.
Grifters, a Crew playbook plus extensive rules to help you tune Blades for a party who loves to run a con, designed by Rob Donoghue
The Rail Jack playbook by John Harper, a roughneck who keeps the ghostlines clear.
Vigilantes, a Crew playbook by Sean Nittner where the focus is fighting for those who cannot fight for themselves.
As an extra bonus, we issued everyone coupons to print their own copy of the Red Ledger and Cutter's Deck at-cost through DriveThruRPG.
We understand that the shipping on the Cutter's Deck is very steep if you live overseas. That's unfortunately out of our zone of control. DriveThruCards has yet to find a printer in Europe who can handle both the variety of POD card formats they include on their site or the quality they achieve through their US printing partner. And cards are not books, which typically can ship at a much lower rate.
Again, we were hoping this would be a nice free perk for everyone, but overseas backers have found the shipping prohibitive. Good news: we didn't charge anyone anything extra for the POD codes, it's strictly a bonus item. If you're overseas and really keen to get a Cutter's Deck, take a look at using a freight forwarding service, which will provide a US address for delivery and then they work out shipping it on to you,
A Final Note 2025 marks our twentieth year in business! Drop by our webstore and save 20% on everything (physical or digital) now through Dec 12th. (Please do note that we can only ship physical goods within the US.)
Thanks for your support and we'll check back in as shipping gets wrapped up!
Both the standard and Limited Edition of Deep Cuts have arrived in our warehouse! We have some organizing and prep to complete, but we expect to begin shipping physical rewards next week.
There's one notable exception: Our printing plant experienced a glue shortage which has delayed production of the Red Ledger. The current estimate is that our printer will get the Red Ledger spun up sometime next week, but right now that job is waiting in queue. So if your pledge includes the Red Ledger, we're waiting to fulfill that rewards package.
Good news: We print in the USA and the printing plant is located in the same state as our warehouse. So once these items are finished, it's a fairly short turnaround to get them packaged up.
We'll post an update once we get a more detailed timeline from the printer.
On the digital front, last week we delivered the following PDFs and redemption codes:
Deep Cuts: PDF files, DriveThruRPG PDF codes, and Roll20 codes.
Blades in the Dark: PDF files, DriveThruRPG PDF codes, and Roll20 codes.
Doskvol Maps: PDF files, DriveThruRPG PDF codes, PDFs and image files
Check your email for links or head over to your survey recovery page, login, and navigate to the Digital Downloads section to claim those codes and download the files directly.
Items that are outstanding:
We're waiting for proofs on the Print On Demand version of Deep Cuts. (We don't want to send out PODs that contain layout errors so we always request a proof before we make the codes public.)
The PDF and POD files for the Red Ledger are still underway.
We're still working to assemble all the various treasures that will go into Scurlock's Vault.
So there is more to come, but we are excited to start shipping next week!
