BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What is the email contact for questions?
Please email [email protected]. If you have any retailer or wholesale related questions, please contact: [email protected].
If I change my pledge will I lose my early backer Reward?
Not as long as you change to another physical pledge! The time you make your initial pledge is always time stamped with your pledge, so even if you upgrade your pledge tier we will always be able to associate you with the first 2 day backer group.
Who will be handling fulfillment?
Exalted Funeral will be handling fulfillment through their warehouse partners; Flying Cloud Fulfillment, ZATU, and the Meeples Group.
What age group is this project suitable for?
Fun for the whole family, but children may be tried as an adult.
How will PDFs be delivered?
The PDFs will be available as a digital download via BackerKit. Backers will receive near-finished PDFs of the primary game materials shortly after the campaign ends (see Shipping and Timeline). These will be updated as the final stages of development are completed. Other PDFs will be made available via BackerKit when ready.
Is it possible to change my pledge during the campaign?
Yes, you can edit your pledge at any time during the campaign! Just look for the button at the top of the page that says "๐ฌ๐ผ๐'๐๐ฒ ๐ฏ๐ฎ๐ฐ๐ธ๐ฒ๐ฑ ๐๐ต๐ถ๐ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐. ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ ๐๐ผ๐๐ฟ ๐ฝ๐น๐ฒ๐ฑ๐ด๐ฒ ยป". (๐๐ฐ๐ต๐ฆ: you might have to click to another section of the campaign like "Story", "Add Ons" or "Community" to see this button at the top).
Will I be able to change my pledge after the campaign has ended?
Yes! You will have the ability to change your pledge via your BackerKit Survey, which you should receive a couple of weeks after the campaign ends.
When will payment be taken out of my account?
Funds will be processed for this project after the campaign ends. You will receive an email with further details when the campaign ends.
What are the refund policies for this project?
If a project is still live, you can cancel your pledge before it ends. However, once a successful project has ended, and collection has started, it is no longer possible to cancel your pledge. If youโre interested in having your collected pledge refunded, youโll need to reach out to us directly at [email protected]. Refunds may have processing fees associated with them, depending upon at what point in the process the refund is requested. When issued a refund for items or shipping fees, those funds will be applied to the card used for those transactions via BackerKit and Stripe.
How do I pledge for an Add-On?
You can purchase Add-Ons by adding them to your pledge at any time during the campaign! Just look for the button at the top of the page that says "๐ฌ๐ผ๐'๐๐ฒ ๐ฏ๐ฎ๐ฐ๐ธ๐ฒ๐ฑ ๐๐ต๐ถ๐ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐. ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ ๐๐ผ๐๐ฟ ๐ฝ๐น๐ฒ๐ฑ๐ด๐ฒ ยป". (๐๐ฐ๐ต๐ฆ: you might have to click to another section of the campaign like "Story", "Add Ons" or "Community" to see this button at the top). After the campaign, you can purchase Add-Ons via the Backerkit Survey you receive a few weeks later.
What is the BackerKit Pledge Manager?
A few weeks after the campaign ends, backers will receive a link inviting them to their pledge survey on BackerKit, which will allow them to add on items and pay for shipping, add-ons, etc. It functions more like a web store than the campaign itself, with photos and descriptions of each item. You will be able to enter your address and edit it before we ship the project.
Does this game train you to steal a real vault full of cash?
Absolutely not.
Does The Job require a Game Master (Referee) and how many people can play?
The Job does require a Referee to and is made for 3-5 players. The Referee's role is to listen, take notes, and negotiate the boundaries of scenes in the Preparation Phase and then bring the scenes to life through role-play and adding challenges during Action Phase of the heist. You can check out the free preview PDF here: https://www.exaltedfuneral.com/products/the-job-boxset-edition-free-preview