Amanda Coronado
CREATOR
20 days ago
Project Update: Shipping Update! And Maned Wolves are sea bound!
Hello all! It's time for an update! The year is almost over and many packages of Dragons, Fish, and Jackals have departed for their new homes!
Shipping Status
As of today (12/29/24), all orders with completed payments and that do not contain Maned Wolf have been ship! If you are wondering, where if your package? where is your survey? Please email us! [email protected]
Encountered shipping issues? Please email us! The best place for contact is email so we don't miss your message! December is a busy mail time, so we understand things happen in the mail. Please do not hesitate to contact us if you need assistance.
A few people still have not filled out their surveys for their items! So if you haven't done so, please do. We cannot hold items indefinitely and this project and surveys will close on January 2026. Thank you for understanding!
Encountered shipping issues? Please email us! The best place for contact is email so we don't miss your message! December is a busy mail time, so we understand things happen in the mail. Please do not hesitate to contact us if you need assistance.
A few people still have not filled out their surveys for their items! So if you haven't done so, please do. We cannot hold items indefinitely and this project and surveys will close on January 2026. Thank you for understanding!
Production Status
Maned Wolf is in on a boat! We expect arrival mid January. As such, all Maned Wolf orders will be locked and charged on January 7th. If you need us to hold back on charging your card, please comment below with a date you would like to be charged on. If you had requested this previously (say for January 15th), please remind us by comment so we don't forget about you!
4 Bonus Mini Pins 🟢🟢🟢
Diamond Scales Pin 🟢🟢🟢
Butterfly Dragon Pin 🟢🟢🟢
Peacock Jackal Pin 🟢🟢🟢
Ouroboros Earth and Sky Pin 🟢🟢🟢
Evening Sky Jackal 🟢🟢🟢
Foxfire Bonus Pin 🟢🟢🟢
Maned Wolf Pin 🟢🟢🟢
Leggy Sticker Sheet Pin 🟢🟢🟢
Bronze Horizon Shirt Pin 🟢🟢🟢
Bronze Horizon Pin🟢🟢🟢
Bronze Horizon pin is completed! If your order was waiting on this pin, it should now be shipped (as of 12/29). We tried our very best to send these out before Christmas.
Plush Care Instructions
Some people have inquired about cleaning plush. Our general recommendation is spot cleaning. Typically, we put some dish soap on a paper towel, add some water, and then dab the affected area. In true times of desperation, you can use the wash. The wash is kind of hard on embroidery, which is why it is not our go to. However, we recommend laying the plush out to dry afterward to prevent the stuffing from clumping.
Some people have asked about stray strings on plush. We tried to inspect everything thoroughly (in addition to the factory also doing quality checking). However, we've noticed on black plush in particular, it is easy to miss strings. Jackal's tail has lots and lots of sewing and embroidery. We've found a few stray threads but we know we've missed some. If you come across some, you can trim them off with a pair of nail scissors. As long as it is a loose thread, it should not affect the plush. It's best to don't pull, just trim! That way you won't damage anything.
Some people have asked about stray strings on plush. We tried to inspect everything thoroughly (in addition to the factory also doing quality checking). However, we've noticed on black plush in particular, it is easy to miss strings. Jackal's tail has lots and lots of sewing and embroidery. We've found a few stray threads but we know we've missed some. If you come across some, you can trim them off with a pair of nail scissors. As long as it is a loose thread, it should not affect the plush. It's best to don't pull, just trim! That way you won't damage anything.
Thank you!
Thank you for all the support with the campaign and at shows this year. We really appreciate it! <3 We will make an additional announcement when Maned Wolf arrives in the new year!
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