Goodman Games
CREATOR
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Group-Collab Leader
15+ projects backed in 2024
15+ projects backed in 2025
Invested in BackerKit’s future during our Wefunder campaign
6 months ago
Project Update: Fulfillment Update August 25
Hello Caverns of Thracia backers!
Here's an update for those of you still waiting on your parcels. (If you already got your books, you can ignore this update!)
International backers, thanks as always for your patience. Most of the updates here concern international parcels.
As a side note, nearly 200 surveys are still incomplete, and most of those are US backers. If you are a US backer and you haven't received your parcel, please double-check that you've completed your survey.
Here's an update for those of you still waiting on your parcels. (If you already got your books, you can ignore this update!)
International backers, thanks as always for your patience. Most of the updates here concern international parcels.
As a side note, nearly 200 surveys are still incomplete, and most of those are US backers. If you are a US backer and you haven't received your parcel, please double-check that you've completed your survey.
USA Fulfillment
The vast majority of USA packages have shipped out. Right now we have 116 late survey completions that we are picking, plus assorted corrections to missing or damaged items.
If you completed your survey late, please be patient. Surveys that are completed on schedule get processed very early like an assembly line - we often have dozens or hundreds of identical orders and they move very quickly. But at the late-survey stage, the main assembly line has been put away, and every single order is unique. It goes much slower. As much as possible we encourage everyone who wants a speedy package to complete surveys before the deadline!
If you completed your survey late, please be patient. Surveys that are completed on schedule get processed very early like an assembly line - we often have dozens or hundreds of identical orders and they move very quickly. But at the late-survey stage, the main assembly line has been put away, and every single order is unique. It goes much slower. As much as possible we encourage everyone who wants a speedy package to complete surveys before the deadline!
UK/EU Fulfillment
We are waiting on the remainder of the product to be delivered. The vessel containing this delivery hit port late last week. It typically takes 2-3 weeks from this point to arrive at the fulfillment center. We're hopeful that once it arrives, the fulfillment lines can get set up quickly. We're following up with our international fulfillment partner to ensure they're preparing for the delivery.
Canada Fulfillment
Our Canada fulfillment partner told us at Gen Con that they are having staffing issues. The product has arrived and we are simply waiting for it to get shipped out. The latest tracking we have from them shows that 68 out of 293 Canadian parcels have shipped. We're following up with them, and they're actively trying to get back up to speed.
AUS/NZ Fulfillment
The product is still en route.
That's all for now. Thanks for your patience everyone!
That's all for now. Thanks for your patience everyone!
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