HoloRaindrops
CREATOR
15+ projects backed in 2024
15+ projects backed in 2025
20+ projects backed in 2026
🧙
Group-Collab Leader
15 days ago
Project Update: Smoke test surveys are out!
Hey all!
Just a quick heads up that I've sent the smoke test round of surveys!
Just a quick heads up that I've sent the smoke test round of surveys!
What is the smoke test?
The smoke test is where 5% of backers from each pledge level will receive the survey first to catch any potential issues before sending it out to everyone else. Please check your email to see if you received a survey, and if you have, please fill it out asap so I can look over things!
Historically, I've had no or very few issues with the smoke tests, so I expect these to run smoothly, and send the rest out sometime tomorrow or Sunday.
Historically, I've had no or very few issues with the smoke tests, so I expect these to run smoothly, and send the rest out sometime tomorrow or Sunday.
Backer Surveys
Please keep an eye on your email over the next few days for your survey link. Once you receive it, PLEASE submit yours ASAP. Surveys are REQUIRED to receive your items, as not only is this where ask which rewards you want to be sent, but I also collect your shipping address so I know where to send your package. If you don't fill out your survey, I can't send your rewards, even if you've paid in full.
When will I get charged for shipping & survey add-ons?
You will not get charged when you submit your survey.
Backers will get charged for shipping & survey add-ons at a later date, after your order has been locked in. This is a step I have to do manually, and I will notify you all multiple times beforehand.
While I don't have an exact date for when cards will be charged again, I can at least tell you that it will likely be after I have received the enamel pins and I can input the correct weights so I don't under or over charge you all for shipping fees.
Backers will get charged for shipping & survey add-ons at a later date, after your order has been locked in. This is a step I have to do manually, and I will notify you all multiple times beforehand.
While I don't have an exact date for when cards will be charged again, I can at least tell you that it will likely be after I have received the enamel pins and I can input the correct weights so I don't under or over charge you all for shipping fees.
Pay Over Time backers
Just a reminder that if you used Pay Over Time for your order, you will not receive your survey yet. You will not receive your survey until you have paid all 4 installments of your order in full. Once your order is paid in full, you'll receive your survey link automatically within 48 hours.
If you have any questions or issues with your survey, you can leave a comment or reach out to me privately at [email protected].
Once the rest of the surveys are out, I'll send out another reminder.
Thanks for reading!
Cheers,
Rain
If you have any questions or issues with your survey, you can leave a comment or reach out to me privately at [email protected].
Once the rest of the surveys are out, I'll send out another reminder.
Thanks for reading!
Cheers,
Rain
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