Sorry it's been a minute since you heard from me, but thank you for your patience! :)
I am happy to announce that I have officially finished grading all the enamel pins! For the most part, the pins all looked great.
There was however one issue that came up when grading the freebie Neon Devil pins. The blue chrome plating on them turned out very poor, with some weird thing happening with the blue bleeding into the white of the hair and sometimes forming some weird globby things :(
This is a widespread issue that affected nearly ALL of the pins to some degree. I've already brought the issue up with my manufacturer, and they said that this is a common problem that can happen with chrome plating + hard enamel and it's really difficult to control, and they have offered a refund on them.
Unfortunately, I since these are the freebies, I cannot justify the time to have them remade or the pay to have them redone with another company. I've gone through all the pins and selected the ones that were least affected by the issue to send out to backers.
Since these are freebies, there's no refund option (since y'all didn't pay for them to begin with!), but if these issues bother you a lot, you have the option to opt out of receiving the freebie by either commenting on this update or sending me a message at [email protected] (please make sure you put your BackerKit email in the message somewhere so I can find your order) and I'll remove the freebie from your order.
I have been working with this company for 6+ years and never had pins turn out like this before. In the future, I will likely no longer be offering pins with chrome plating to hopefully avoid this issue happening again, unless I can find another company to do chrome plating better. Hard lesson learned :(
Thankfully, the rest of the pins in the order look great, and no other issues arose, which means I am ready to start shipping!
Locking addresses
After sending this, I am going to begin the 2-day process of locking addresses. Once you receive the email from BackerKit about it, you will have 48 hours to update your address if needed.
If you are having issues changing your address or you need to change it after the 48-hour window has passed, send me a message at [email protected] or submit a customer service request on the FAQ Page.
Shipping timeline
October 16-20: Out of office (tabling at Anime Nebraskon) October 21: Launching next project (The Dark Wood) October 22: Begin packing & shipping orders November 6-10: Out of office (tabling at Twin Cities Con) November 30: Projected shipping completion date
On the dates I am out of office, I may be able to still answer some inquiries via email & BackerKit, but please understand I can't guarantee it!
This is by far the most orders I have ever gotten on any of my campaigns, and it's going to take me some time to get all the orders out, so your continued patience is greatly appreciated! 💖
Upcoming campaign
Last but not least, I would be super excited if you checked out the next campaign I'll be launching in less than a week on October 21st: The Dark Wood! The Dark Wood is a pin set inspired by European fairy tale characters, but with a dark twist!
If you made it this far, thanks so much for your time and attention, and I'll talk to you again later! Have a great weekend! :D
