We've reached 99% fulfilment! This means that almost all orders (except some requested to be held) have been shipped out! Don't forget to tag me in your photos (@JeanaDraws on X, instagram or tiktok) when you receive them because I LOVE seeing all the Pals reach their new homes~ 🥺

It has been 6 months since the deadline for surveys, but there's still a handful of backers who either have not filled out the survey or have failed BackerKit charges. Emails have been sent out today to these backers and there will be a final one week period from now for surveys/payments to go through, after which I'll be permanently closing surveys. If you just completed your payment/survey after this last call email, your order will be shipped out after the holiday season in January!

If you're one of these backers and fail to respond to the survey, then any amount you've pledged will be considered support/donation to this project, as there is a strict no refund policy for this project!

If you still have not received a tracking number email for your package, it is like due to an issue with BackerKit emails (possibly going to spam/junk folders) or possible misspelling of your email address. If you have this problem, please email me at [email protected] with your FULL NAME, SHIPPING ADDRESS, and BACKER ID#!

"I received my order but there's something wrong!"

The Patchwork Pals are an energetic bunch and some of our Pals maaay have gotten a little too excited heading to their new homes and jumped in the wrong box. We've also gotten wind of some Pals who had wandered off on their adventure before they’ve had all their pieces fully stitched on! If this is the case for your Pal, please send my fulfilment team an email over at [email protected] and we'll help you out!

Leftover Patchwork Pals and their associated goods (pins, patches, keychains) will be listed in my online shop around Jan/Feb! The exact date of the shop update is still to be determined,  feel free to follow my socials (links below) or join my newsletter (located at the footer of my online shop page) for updates!

Thank you all for following me along on this amazing journey! If you like my artwork, designs, and would like to support me in my future endeavours, here are some helpful links:

If you have any further questions or concerns, please email me at [email protected] (make sure to include your full name and backer ID, as well as any relevant photos in the email)! Thank you!

- Jeana ♥♥