Frequently Asked Questions
Find answers to your questions
Project FAQ
You're charged if the project reaches its funding goal by the deadline. If the project doesn't reach its goal, you won't be charged, and your pledge won't go through. If the project is successfully funded, your payment method will be charged shortly after the campaign ends.
All rewards offered on Backerkit are exclusive to backerkit backers and won't be available after campaign has ended.
Reward survey will be sent out 3–4 weeks after campaign ends, while reward fulfillment starts 2 months after campaign ends.
You can select your preferred reward type. We have both physical and digital reward tiers.
If pledged with Add-on, you can redeem your subscription via our website https://www.lingoyak.com after reward fulfillment.
You have access to all languages Lingoyak offers, including future language additions.
Absolutely yes. In fact, reward fulfillment starts when the beta release is ready.
All digital rewards will be sent via your email. We might send out an update including a link to download your reward including your LingoYak subscription code if pledged with Add-on.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.