BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

When am I charged?

You're charged if the project reaches its funding goal by the deadline. If the project doesn't reach its goal, you won't be charged, and your pledge won't go through. If the project is successfully funded, your payment method will be charged shortly after the campaign ends.

Are these rewards exclusive to backers?

All rewards offered on Backerkit are exclusive to backerkit backers and won't be available after campaign has ended.

When am I expecting the reward survey and fulfillment?

Reward survey will be sent out 3–4 weeks after campaign ends, while reward fulfillment starts 2 months after campaign ends.

What if I want the book printed and shipped?

You can select your preferred reward type. We have both physical and digital reward tiers.

I pledged with Add-on, where can I redeem my subscription code?

If pledged with Add-on, you can redeem your subscription via our website https://www.lingoyak.com after reward fulfillment.

I pledge with Add-on, how many languages are included?

You have access to all languages Lingoyak offers, including future language additions.

I pledged with Add-on, do I have beta release access to the App?

Absolutely yes. In fact, reward fulfillment starts when the beta release is ready.

How will we receive our digital rewards?

All digital rewards will be sent via your email. We might send out an update including a link to download your reward including your LingoYak subscription code if pledged with Add-on.

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